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Computer crashes constantly.... [RESOLVED]


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#16
Niki116

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What scanner is this ???

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Scanmaker 3630
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#17
tampabelle

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Well, from what I gather Textbridge is a text reader of scanned documents !!!

Is it possible that when you uninstalled the software, the drivers for the scanner were also removed by the software??

Do you have the installation disk for the scanner ?? You may need to reinstall the drivers for the scanner.

You can also gte the drivers for the scanner here - http://www.opendrive...e-download.html
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#18
Niki116

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I tried to reinstall the drivers with the original disk, but nothing happened when I did. I'll try again with the disk to make sure I didn't skip any steps and if that doesn't work, i'll try your link and give you an update. Thanks again.

Edited by Niki116, 13 September 2005 - 04:24 PM.

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#19
Niki116

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When I try to scan in MGI PhotoSuite III, I receive the error message that my scanner is not found and it says that the problem might be that
"USB setting is enable in BIOS". I'm not sure what that means.
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#20
tampabelle

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Can you check your BIOS and let me know what USB related items are listed there and what are the respective settings ???

You can access BIOS by pressing F1 key when the PC is booting up. You may have to press the F1 key even when you cant see anything on the monitor.



2) Lets try this.

Disconnect the scanner from the PC.

Reboot the PC.

Connect the scanner to the PC.

Open Control Panel and double click on "Add Hardware".

Follow the set up instructions for adding the scanner.

Let me know how it goes
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#21
Niki116

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I followed your directions in your last post, but when i pushed f1 nothing came up and the add new harware program kept claiming that it found no new devices, so I decided to check the MGI Photosuite III one more time and suddenly it picks up my scanner. This computer is nuts. Thanks for everything though.

My computer is still taking quite a long time to load, but other than that it hasn't crashed lately. Is it time to just get a new PC?

Edited by Niki116, 15 September 2005 - 03:32 PM.

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#22
tampabelle

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Hi Nikki,


so its a case os a nutty computer !!! lol


Different PCs have different ways of getting into the BIOS (the most common of all is of course F1 key, when the PC is starting up). The other options are F10, F2 etc.

Can you check the help menu on your PC and find out which is the method of getting into BIOS??

If you can get into BIOS, try changing the Boot sequence. Your sequence would most probably be - CD then Floppy Drive and finally Hard Disk.

Please change it so that Hard Disk is the first option, that should speed up your PC considerably.

Time to get a new PC ?? It depends on what all you do on your PC. In case you use it as a basic word processor and a few other programs (but none of the memory and processor intensive games / videos etc.), your PC should do fine. In case you use it for some of the higher end applications, then you may consider getting a new PC.

In any case, Microsoft is coming out with new Windows version - Vista in 2006. Maybe you can get a new PC at that time with the new Windows Version. :tazz:
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#23
Niki116

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For some cotton pickin' reason I can't get into bios. The Help Menu wouldn't tell me how, so I figured if nothin else is worng with the computer, why bother? But thank you for all of your help and advice. :) I'll look into that Vista program when it comes out. :tazz:
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#24
tampabelle

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Hi Nikki,


CONGRATULATIONS !!!!!!!!!!! Your PC is clean now :tazz:



I would recommend the following steps to keep your PC clean –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!
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#25
tampabelle

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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