[Lanimilbus]

I was looking for lyrics through google, and when I clicked on one of the lyrics sites listed, about 300 windows came up, even with my pop-up blocker, and then my computer crashed. When I restarted, all sorts of new programs were running that had not been beforehand. Internet Explorer now additionally had a new toolbar installed on it, and ads were coming up everywhere. I tried to uninstall these new programs, but when I tried to, a window came up telling me I needed to download more software from this company to uninstall it, which I was wary of doing for fear of even more spyware. My computer is now a huge mess, and if anyone could help me clean this garbage out, it would be appreciated beyond belief. Thanks in advance.

I ran Adaware Personal and deleted everything it found.
I ran SpyBot and deleted everything it found.
I ran Norton Anti-Virus, and it found 26 “at risk” files. Out of the 26, it was only able to delete 3. The files it could not delete are:

The file C:\WINDOWS\876029.exe is a Adware threat.

The file C:\WINDOWS\Temporary Internet Files\Content.IE5\YNSV230F\876029[1].exe is a Adware threat.

The file C:\WINDOWS\Temporary Internet Files\Content.IE5\P3331P8E\ad[1] is a Adware threat.

The file C:\WINDOWS\bundle_mediamotor1004.exe is a Adware threat.

The file C:\WINDOWS\Temporary Internet Files\Content.IE5\07WX7X4F\bundle_mediamotor1004[1].exe is a Adware threat.

The file C:\WINDOWS\TEMP\Del7193.TMP is a Adware threat.

The file C:\WINDOWS\TEMP\ICD1.tmp\mm81.ocx is a Adware threat.

The file C:\WINDOWS\Downloaded Program Files\mm81.ocx is a Adware threat.

The compressed file mm81.ocx within C:\WINDOWS\Temporary Internet Files\Content.IE5\1JRJHHSE\alien[1].cab is a Adware threat.

The file C:\WINDOWS\Temporary Internet Files\Content.IE5\SDIF45E3\stubinstaller6282[1].exe is a Adware threat.

The compressed file Webhdll.dll within C:\WINDOWS\Temporary Internet Files\Content.IE5\OZ5FUMZX\whCC-GIANT[1].exe is a Spyware threat.

The compressed file Webhdll.dll within C:\WINDOWS\whCC-GIANT.exe is a Spyware threat.

The file C:\WINDOWS\Temporary Internet Files\Content.IE5\OZ5FUMZX\whCC-GIANT[1].exe is a Spyware threat.

The compressed file whiehlpr.dll within C:\WINDOWS\Temporary Internet Files\Content.IE5\OZ5FUMZX\whCC-GIANT[1].exe is a Spyware threat.

The compressed file whiehlpr.dll within C:\WINDOWS\whCC-GIANT.exe is a Spyware threat.

The compressed file WhSurvey.exe within C:\WINDOWS\Temporary Internet Files\Content.IE5\OZ5FUMZX\whCC-GIANT[1].exe is a Spyware threat.

The compressed file WhSurvey.exe within C:\WINDOWS\whCC-GIANT.exe is a Spyware threat.

The file C:\WINDOWS\SYSTEM\WinNB57.dll is a Adware threat.

After running the previous three programs, I ran HijackThis. Here’s my log:

Logfile of HijackThis v1.99.1
Scan saved at 4:47:33 PM, on 9/18/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\PROMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
C:\WINDOWS\SYSTEM\PCXQQRL.EXE
C:\WINDOWS\SYSTEM\CTFMON.EXE
C:\PROGRAM FILES\WEBSHOTS\WEBSHOTS.SCR
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\CFGWIZ32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\NMAIN.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE10\WINWORD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\DESKTOP\S\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [OEMCleanup] C:\WINDOWS\OPTIONS\OEMRESET.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] c:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [pcxqqrl] c:\windows\system\pcxqqrl.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [MDM7] "C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\VS7DEBUG\MDM.EXE"
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Startup: Microsoft Office.lnk = c:\WINDOWS\Installer\{90170409-6000-11D3-8CFE-0050048383C9}\misc.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\OFFICE10\EXCEL.EXE/3000
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmwordtrans.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate Page into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRAM FILES\AIM\AIM.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....738&clcid=0x409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab

Edited by Lanimilbus, 18 September 2005 - 02:54 PM.

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I'm having to use someone else's computer for the time being, because mine is completely inaccesible...and I need to get back on it by tomorrow to research a paper, so if anyone could help with how to fix this, I'd truly appreciate it.

[Lanimilbus]

I'm having to use someone else's computer for the time being, because mine is completely inaccesible...and I need to get back on it by tomorrow to research a paper, so if anyone could help with how to fix this, I'd truly appreciate it.

[Lanimilbus]

Please?

[Metallica]

First, I'd like you to uninstall ViewPoint manager under Add/Remove Software.

Reboot into safe mode and use the DiskCleanup Tool to empty all your Temp folders.

Still in safe mode run both Norton and AdAware to do a full system scan.

Post a new HijackThis log and report any bad files you were unable to remove this way.

Regards,

[skate_punk_21]

sorry i see metallica has taken care of you..

Edited by skate_punk_21, 19 September 2005 - 01:30 PM.