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System Crash by undetected culprits? [CLOSED]


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#1
groovestylez

groovestylez

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My laptop continues to randomly crash after showing a blue screen, then completely restarts by going through the whole disk check process. I utilized Spybot, AVG, and Ad aware to clean up any malware or viruses, but none have been detected. I also keep getting an error message that says

"The system has recovered from a serious error."

which pops up when I log on. I tried cleaning out my minidump files which made the message pop up less frequently, but it still persists.

Most worrying though is the fact that my computer keeps crashing and restarting.

Here's my HiJackThis Log. Let me know if its a hardware or software problem. If the latter, how do I cope with it?

Logfile of HijackThis v1.99.1
Scan saved at 7:29:45 PM, on 9/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Compaq\Hotkey Software\hkss.exe
C:\Program Files\Compaq\Compaq EAB Software\cpqek.exe
C:\PROGRA~1\Compaq\COMPAQ~3\CHKADMIN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\windows\system32\rlvknlg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Documents and Settings\Class2005\Desktop\hijackthis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
O4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exe
O4 - HKLM\..\Run: [cpqek] C:\Program Files\Compaq\Compaq EAB Software\cpqek.exe
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~3\CHKADMIN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\rlls.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...ab?979840760384
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe


Thanks,
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#2
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi,


We are sorry to have missed your log due to heavy traffic.

If you still need help, please post back a fresh Hijack This log.

If the problem has been resolved, please let us know.
  • 0

#3
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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