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spyware removal [CLOSED]


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#1
ernieager

ernieager

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Message received in Norton "One Button Checkup".

Missing Program Files

C:\ProgramFiles\Common
Files\InstallShield\Professional\Runtime\11\00\
Intel32\DotNetInstaller.exe
cannot access a necessary file, "mscoree.dll"

Prior posting in Forum yielded response that this was spyware. I went through the directions carefully but without success. Guess I need more help. Thanks, folks.

ernieager
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#2
tampabelle

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We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

Edited by tampabelle, 14 September 2005 - 06:08 PM.

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#3
tampabelle

tampabelle

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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