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"Problem detected and windows needs to shut down"


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#16
Murray S.

Murray S.

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Freddie: I missed the 32 in my post..

Take a look in Task List Programs

However, the exectutable of a small trojan going by cmmon32sys can emulate that file..

Sherri.. Do a search for cmmon32.exe.. if it is in the c:\windows\system32\ folder it is okay.. If it is anywhere else, it may be the malware Freddie was referring to..

Murray
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#17
Sherrie

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Murray ~ thank you. A search for cmmon32.exe reveals that it's only found in my C drive.

what could be causing it to somehow hang up during shut down and not close as it should?
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#18
Murray S.

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Murray ~ thank you.  A search for cmmon32.exe reveals that it's only found in my C drive.

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It should be only in c:\Windows\system and/or system32.. Is it somewhere else as well??

Murray
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#19
Sherrie

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Murray ~ No,it's only found in c:\

~Sherrie
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#20
Murray S.

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So when you do a search for it, it is found in c:\cmmon32.exe ??

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#21
Sherrie

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I'm sorry I was not more specific. Here is where it is found.

C:\I386 application
C:\WINDOWS\Prefetch file
C:\WINDOWS\SYSTEM32 application

Thank you for your help
~Sherrie
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#22
Murray S.

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Thank you.. Those are just fine then..

Murray
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#23
Sherrie

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Thanks Murray. Do you know why it doesn't close properly when I am attempting to shut down my computer?

Also... what should I do about the blue screen that tells me a problem was detected and windows has to shut down. ?

thank you again
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