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Winfixer, WinAntispyware, and others All my attempts at removal have failed.

#1 SpiderDragon

  • Group: Member
  • Posts: 16
  • Joined: 10-September 05

Posted 10 September 2005 - 03:44 PM

:tazz:

Ok gurus! I'm usually fairly self sufficent when it comes to cleaning "unwanteds" out of my system. I often tackle my friends systems and get them up and running again. But Winfixer 2005 and Winantispyware 2005 have me stumped! I've updated AVG antivirus and run it. I've updated AdAware and Spybot and run them. I've run the newest CwShredder. I've run several utilities mentioned on these forums. Nothing. I'm still infected with this %#))@. I NEED your help with this one. I'm at a loss. Seeing that I need to come at this fresh I will post nothing until told to do so. I will run nothing until told to do so. I am the humble student. I wait to hear from you oh masterful teacher!

Okay, in all seriousness. HELP ME!

Kacy

(and I thought removing clientman was a pain!)

#2 loophole

  • Group: Retired Staff
  • Posts: 9,798
  • Joined: 30-April 05

Posted 11 September 2005 - 09:51 AM

Hello :tazz:

If you're still having trouble, We'll need you to use a free diagnostic tool, Hijack This. Follow the instructions in step five of this guide, and reply here with your log.

Most of what Hijack This lists lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

#3 SpiderDragon

  • Group: Member
  • Posts: 16
  • Joined: 10-September 05

Posted 11 September 2005 - 01:53 PM

Okay. I had already d-loaded HJT. I just didn't want to get ahead of myself. Here is my HJT log.


Logfile of HijackThis v1.99.1
Scan saved at 12:50:08 PM, on 9/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Desktop Architect\datray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\system32\yabyy.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [Desktop Architect] "C:\Program Files\Desktop Architect\datray.exe" -S
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: Download using Download &Express - C:\Program Files\Download Express\Add_Url.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Natural Reader - {0DF757C4-9999-463C-A4EB-B6BF1D8D8D3D} - C:\Program Files\NaturalReaders\Natural Voice Text To Speech Software Standard\read.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall...vet1/index.html
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KXHCM10 Control) - http://24.231.158.230:8888/kxhcm10.ocx
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft....ayx_vp3_mp3.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: yabyy - C:\WINDOWS\system32\yabyy.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WLANKEEPER - IntelŪ Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe




Let's hope I did that right. Thanks in advance!

#4 loophole

  • Group: Retired Staff
  • Posts: 9,798
  • Joined: 30-April 05

Posted 11 September 2005 - 04:37 PM

Hello and welcome to Geeks to Go:tazz:

I see you have been infected by malware. Lets get you fixed up.
Please follow the directions as closely as you can . Lets begin

Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning and a list of forums to seek help at.
    it should look like this

    Quote

    VundoFix V2.1 by Atri
    By pressing enter you agree that you are using this at your own risk
    Please seek assistance at one of the following forums:
    http://www.atribune.org/forums
    http://www.247fixes.com/forums
    http://www.geekstogo.com/forum
    http://forums.net-integration.net



  • At this point press enter one time.

  • Next you will see:

    Quote

    Type in the filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.


  • At this point please type the following file path (make sure to enter it exactly as below!):
      C:\WINDOWS\system32\yabyy.dll


  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

  • Next you will see:

    Quote

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):
      C:\WINDOWS\system32\yybay.dll
      This will be the vundo filename spelt backwards.

  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.

  • The fix will run then HijackThis will open.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:
      O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINDOWS\system32\yabyy.dll
      O20 - Winlogon Notify: yabyy - C:\WINDOWS\system32\yabyy.dll


  • After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
  • Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!
  • Once your machine reboots please continue with the instructions below.
Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Please run this online virus scan:
Panda Active Scan You need to use Internet Explorer for this scan.
  • Once you get to the Panda site, scroll down a bit and click on Scan your PC
  • A new window will appear; click on Check Now!
  • A new window will appear; fill in the boxes (Country, State, email addy)
  • Click on Scan Now! >
    If you have never used ActiveScan before, you will be prompted to install an ActiveX control (asinst.cab) : click on Install. Panda will install the component, and then install the latest signature files.
  • From "Select a device to scan...", choose "My Computer"
  • Allow the scan to run. It'll take a while.
  • When complete, click on "See Report", and then on "Save report"; save it to a convenient location.
  • I will need you to post that report in your next reply; simply open the text file, then copy/paste the content here.

Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.

Thanks :)

#5 SpiderDragon

  • Group: Member
  • Posts: 16
  • Joined: 10-September 05

Posted 11 September 2005 - 08:41 PM

Sorry so slow. Busy day.

Here are the new logs.



Logfile of HijackThis v1.99.1
Scan saved at 7:35:34 PM, on 9/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Desktop Architect\datray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/mywaybiz
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/mywaybiz
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [Desktop Architect] "C:\Program Files\Desktop Architect\datray.exe" -S
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: Download using Download &Express - C:\Program Files\Download Express\Add_Url.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Natural Reader - {0DF757C4-9999-463C-A4EB-B6BF1D8D8D3D} - C:\Program Files\NaturalReaders\Natural Voice Text To Speech Software Standard\read.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall...vet1/index.html
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KXHCM10 Control) - http://24.231.158.230:8888/kxhcm10.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft....ayx_vp3_mp3.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
O23 - Service: WLANKEEPER - IntelŪ Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe




Vundofix log


Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Suspending PID 132 'smss.exe'
Threads [136][140][144]

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Error, Cannot find a process with an image name of explorer.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Error, Cannot find a process with an image name of rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 208 'winlogon.exe'
Killing PID 208 'winlogon.exe'
File Deleted sucessfully.
Files Deleted sucessfully.



Active Scan log


Incident Status Location

Virus:Trj/ShellHook.E Disinfected C:\WINDOWS\SYSTEM32\wvurs.dll



Well, how's it look Doc?

#6 loophole

  • Group: Retired Staff
  • Posts: 9,798
  • Joined: 30-April 05

Posted 11 September 2005 - 10:08 PM

Looks good :tazz: How is it running now?

Please advise

Thanks :)

#7 SpiderDragon

  • Group: Member
  • Posts: 16
  • Joined: 10-September 05

Posted 12 September 2005 - 12:28 AM

:)

Well I haven't seen any more popups yet. It wouldn't happen all the time, but I'm pretty sure we got it! :tazz: My boot up time seems slightly slower, but that could be nothing. I still have to clear the extra icons and folders from the desktop. Also durring the fix, when I booted into safe mode I had no desktop. I had to search for and run programs from the task manager. I haven't had this problem before in safe mode. A quick look at the running processes showed that explorer.exe wasn't running. Heard of this before?

Other than that the system seems to be running good. All systems GO! Thanks again!

I do have a few questions regarding my HJT log. Should I ask here or start a new topic? Also since I have no doubt that my friends and family will call me with a similar problem. Is there somewhere I can learn more about removal of such pests or should I just direct everyone here? I wouldn't mind a better understanding of the HJT logs.

Well I'm getting long winded aren't I!? Thanks again Loophole. Your help is more than appreciated.

Regards

Kacy

BTW, cool avatar!

#8 loophole

  • Group: Retired Staff
  • Posts: 9,798
  • Joined: 30-April 05

Posted 12 September 2005 - 10:42 AM

ask away :tazz:

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