[journey]

I recently installed Norton Internet Security. Since then I have had problems getting some programs that use the internet to connect. The main one is Pokerstars. I don't play it often, but I tried to play the other day and when it tries to connect a bubble pops up that says simply "Internet connectivity problem."
Another is a game I have for my son, Bubblefish Bob. The program loads up, but when I try to log on, a window pops up that says,
"Unable to contact Shockwave.com.
Be sure you are connected to the Internet. If you continue to receive this error, please visit our Game Downloads FAQ for helpful troubleshooting tips"

Anyone got any ideas? I've run out.
Thanks

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definitely sounds like the firewall is stopping the connections being made.

the easiest way to find out is to temporary disable it and try again - if it works then you know the fiewall is the cause, and you should configure it accordingly.

don't forget to turn the firewall back on again!

If not, post again.

Good luck

Dave

Edited by davepig, 10 September 2005 - 06:57 PM.

[davepig]

definitely sounds like the firewall is stopping the connections being made.

the easiest way to find out is to temporary disable it and try again - if it works then you know the fiewall is the cause, and you should configure it accordingly.

don't forget to turn the firewall back on again!

If not, post again.

Good luck

Dave

Edited by davepig, 10 September 2005 - 06:57 PM.

[Johanna]

Open up Norton and choose "program control". Make sure the programs you want to use are allowed. When you get the connectivity message, what happens if you right click on your network icon (bottom right of screen) and "repair connection"?

Johanna