2, If you are still having troubles, please:
download MWav to a convenient location.
This scan might take around 3+ hours to finish when set to scan everything.
I need you to run MWav by double-clicking on mwav.exe. This scan only produces a report, it doesn't clean your system. I will analyze the report and recommend a course of action depending on the results.
Put a check next to the below items before scanning:
- Startup Folders
- Drive - All Local Drives
- Folder - then click "browse" to change the directory to C: (default is C:\Windows)
- System Folders
- Include Sub-Directory
- Scan All Files
**NOTE*** Sometimes MWav will pause and it appears to be finished, but it isn't done. Just let it run until it says it's complete.
On the bottom portion of the window, you will see the lower panel where MWav is listing "infected items", please highlight everything in that lower panel and copy them by holding CTRL + C then paste it here. The whole log will be extremely BIG so there is no way to post the log. I just need the infected items list.