[HIM]

Hi, I am having a very odd problem with my computer.


When I attempt to log onto my profile on windows xp it takes a very long time to
load my settings and then all I am able to see is my wallpaper. I am able to
open a few programs, like the internet, through the task manager. I did nothing
different when turning it on or off, this seems so random. I have no clue how this could have happened or how to fix it. Thanks for your help.

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It sound's like you may have some malware.

Anyway, I would first run a disk cleanup and delete your internet cache and temporary files. Go to My Computer-->right click your hardrive and go to properties--> and click disk cleanup.

Then defragment your harddrive.
Start-->My Programs-->Accessories-->System Tools-->Disk Degramenter.

Finally, do a virus/spyware scan. If you still cannot solve your problem, post a Hijackthis log in the Malware Removal board.

[Numb Remxed]

It sound's like you may have some malware.

Anyway, I would first run a disk cleanup and delete your internet cache and temporary files. Go to My Computer-->right click your hardrive and go to properties--> and click disk cleanup.

Then defragment your harddrive.
Start-->My Programs-->Accessories-->System Tools-->Disk Degramenter.

Finally, do a virus/spyware scan. If you still cannot solve your problem, post a Hijackthis log in the Malware Removal board.

[HIM]

I did the disk clean up and it did not seem to help, I am unable to get into the disk defragmentor at this time so I was unable to do that. I also check for viruses and spyware daily so i doubt it is that.

Any other suggestions? Thanks for any help you can supply.

[wannabe1]

Howdy HIM...welcome to G2G!

Click Start then Run and type chkdsk /f (Note the space before /f) and click "OK". This procedure is going to want to run on reboot so go ahead and type Y and press "Enter" Reboot your machine. This might take a while depending on what it finds...Do Not interupt this operation!

When it completes and is back to the desktop, try your machine and post back with how it is running.

wannabe1

[HIM]

ill try that

Edited by HIM, 11 September 2005 - 07:41 PM.

[wannabe1]

HIM...

In Task Manager...Under "File"...New Task (Run)

wannabe1

[HIM]

I cans still only see my wallpaper....any other ideas?

Thanks.

[wannabe1]

ESP...See post #6

wannabe1

[HIM]

ESP...See post #6     

wannabe1

I figured that out before you posted thats why it was edited, guess your too quick , but I did try your suggestion and I am still only able to see my wallpaper.

[wannabe1]

HIM...

When you right click on the desktop, do you get a properties menu?

[HIM]

I an unable to right click on the desktop.

[wannabe1]

HIM...

What kind of computer is this...make and model? This may have some bearing on how we proceed.

wannabe1

[HIM]

It is a Dell Dimension 4550.

[wannabe1]

Do you have the disk that came with your machine?

[wannabe1]

HIM...

Let's try this...


Click Start and point to All Programs then to Accessories then to System Tools and click System Restore

On the Welcome to System Restore page, select "Restore my computer to an earlier time" (it should be selected by default), and then click "Next"

On the Select a Restore Point page, click a bold date on the calendar to the left...go back a few days to a point before your problem began, and then click "Next". A System Restore message may appear that lists configuration changes that System Restore will make. Click "Ok".
On the Confirm Restore Point Selection page, click "Next". System Restore will restore the previous Windows XP configuration, and then restart the computer.

When the System Restore Restoration Complete page appears...Click "Ok".

Let me know how it goes...

wannabe1