I Followed the Instructions.
Logfile of HijackThis v1.99.0
Scan saved at 12:33:46 AM, on 12/24/2004
Platform: Unknown Windows (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 (6.00.3790.0000)
Running processes:
D:\Program Files\Personal Communications\PCS_AGNT.EXE
C:\WINDOWS\system32\wfshell.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\ilanbo\Local Settings\Temporary Internet Files\Content.IE5\S1AN4H23\HijackThis[1].exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://kmportalR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\system32\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = genproxy:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = .corp.amdocs.com;.amdocs.com;tlvim1;im.amdocs.com;<local>
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O4 - HKLM\..\Run: [IcaBar] icabar.exe /adminonly
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Documents and Settings\ilanbo\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Documents and Settings\ilanbo\WINDOWS\web\related.htm (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Broken Internet access because of LSP provider 'c:\documents and settings\ilanbo\windows\system32\mswsock.dll' missing
O12 - Plugin for .rx: C:\Program Files\Internet Explorer\Plugins\iewrqxrx.dll
O12 - Plugin for .rxc: C:\Program Files\Internet Explorer\Plugins\iewrqxrx.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {CDBD9968-7BF1-11D4-9D36-0001029DEBEB} (Loader Class) -
http://td7srv/tdbin/Spider.ocxO17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.amdocs.com
O17 - HKLM\Software\..\Telephony: DomainName = corp.amdocs.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{43402322-EE67-421A-9FE6-0EE3A2888A85}: NameServer = 10.224.49.244,10.17.64.2
O17 - HKLM\System\CCS\Services\Tcpip\..\{4BBAB944-7673-4CEA-B6AD-FF67027567BA}: NameServer = 10.224.49.244,10.17.64.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.amdocs.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.amdocs.com
O20 - AppInit_DLLs: RMProcessLink.dll,mfaphook.dll
O23 - Service: ADF Installer Service - Citrix Systems, Inc. - C:\Program Files\Citrix\Installer\AgentSVC.exe
O23 - Service: Application Layer Gateway Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Application Management - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Windows Audio - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Background Intelligent Transfer Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Computer Browser - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Client Network - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\cdmsvc.exe (file missing)
O23 - Service: Citrix WMI Service - Citrix Systems, Inc. - C:\Program Files\Citrix\system32\citrix\WMI\ctxwmisvc.exe
O23 - Service: HP Insight NIC Agent - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\CPQNiMgt\cpqnimgt.exe (file missing)
O23 - Service: HP Insight Web Agent - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\CPQMgmt\cpqwmgmt.exe (file missing)
O23 - Service: HP Insight Foundation Agent - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\CPQMgmt\CqMgHost\cqmghost.exe (file missing)
O23 - Service: HP Insight Server Agents - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\CPQMgmt\CqMgServ\cqmgserv.exe (file missing)
O23 - Service: HP Insight Storage Agents - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\CPQMgmt\CqMgStor\cqmgstor.exe (file missing)
O23 - Service: Cryptographic Services - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Citrix XML Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\ctxxmlss.exe (file missing)
O23 - Service: Distributed File System - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\Dfssvc.exe (file missing)
O23 - Service: DHCP Client - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Logical Disk Manager Administrative Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Logical Disk Manager - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: DNS Client - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Encryption Service - Citrix Systems, Inc. - C:\WINDOWS\system32\encsvc.exe
O23 - Service: Error Reporting Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Event Log - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\services.exe (file missing)
O23 - Service: Help and Support - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: HTTP SSL - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Independent Management Architecture - Citrix Systems, Inc. - C:\Program Files\Citrix\System32\Citrix\Ima\ImaSrv.exe
O23 - Service: Server - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Workstation - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: TCP/IP NetBIOS Helper - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: MetaFrame COM Server - Citrix Systems, Inc. - C:\WINDOWS\system32\mfcom.exe
O23 - Service: NetIQ AppManager Client Communication Manager - NetIQ Corporation. - C:\Program Files\NetIQ\AppManager\bin\netiqccm.exe
O23 - Service: NetIQ AppManager Client Resource Monitor - NetIQ Corporation. - C:\Program Files\NetIQ\AppManager\bin\netiqmc.exe
O23 - Service: Net Logon - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Network Connections - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Network Location Awareness (NLA) - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: NetWorker Remote Exec Service - LEGATO Software, a division of EMC. - C:\Program Files\Legato\nsr\bin\nsrexecd.exe
O23 - Service: File Replication - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\ntfrs.exe (file missing)
O23 - Service: NT LM Security Support Provider - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Removable Storage - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Plug and Play - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Access Auto Connection Manager - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Remote Access Connection Manager - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Remote Registry - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Resource Manager Mail - Citrix Systems, Inc. - C:\Program Files\Citrix\System32\Citrix\IMA\MailService.exe
O23 - Service: RKILL - Unknown - c:\rkill\rkillsrv.exe
O23 - Service: Remote Procedure Call (RPC) Locator - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\locator.exe (file missing)
O23 - Service: Remote Procedure Call (RPC) - Unknown - C:\Documents.exe (file missing)
O23 - Service: Resultant Set of Policy Provider - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\RSoPProv.exe (file missing)
O23 - Service: Special Administration Console Helper - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Security Accounts Manager - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Smart Card - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\SCardSvr.exe (file missing)
O23 - Service: Task Scheduler - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Secondary Logon - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: System Event Notification - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Shell Hardware Detection - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: SNMP Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\snmp.exe (file missing)
O23 - Service: SNMP Trap Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: Trend ServerProtect - Trend Micro Inc. - C:\Program Files\Trend\SProtect\SpntSvc.exe
O23 - Service: Print Spooler - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\spoolsv.exe (file missing)
O23 - Service: Microsoft Software Shadow Copy Provider - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: HP ProLiant System Shutdown Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\sysdown.exe (file missing)
O23 - Service: Performance Logs and Alerts - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\smlogsvc.exe (file missing)
O23 - Service: Telephony - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Terminal Services - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: TrcBoot - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\drivers\trcboot.exe (file missing)
O23 - Service: Distributed Link Tracking Client - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Upload Manager - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Uninterruptible Power Supply - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\ups.exe (file missing)
O23 - Service: Virtual Disk Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: Windows Time - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: WinHTTP Web Proxy Auto-Discovery Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Windows Management Instrumentation - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\system32\svchost.exe (file missing)
O23 - Service: Portable Media Serial Number Service - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Windows Management Instrumentation Driver Extensions - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)
O23 - Service: Wireless Configuration - Unknown - C:\Documents and Settings\ilanbo\WINDOWS\System32\svchost.exe (file missing)