[moyra]

hi all, i have posted before and put a hjt log in but i think i made a mess of things .. anyway this is another problem i have been having... is there any way to repair or replace the ini file? also my computer will not switch off after it tells me it is safe to turn of my computer i press the power button and sometimes have to press it 6 to 10 times before it shuts off or turn it off at the power point ?

[Advertisements]

Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD and get a blue progress bar, reboot when the bar goes


The PC will shut down if you press and hold the power button in for 10 seconds or so

[Retired Tech]

Click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD and get a blue progress bar, reboot when the bar goes


The PC will shut down if you press and hold the power button in for 10 seconds or so

[moyra]

hi keith, thank you for your reply, did what you said, have cd but error comes up,, windows cannot find sfc/scannow make sure you typed the name correctly etc etc
???

[Retired Tech]

It is sfc then space then /scannow

sfc /scannow

[moyra]

sorry,,, really am a novice,,, did that, comes up message insert your windows xp pro service pack 2 cd,,, did that ,,, another message saying its the wrong cd ? it is the same cd,,

[Retired Tech]

Try here

http://www.geekstogo...ws-XP-t138.html

Don't worry; Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

[moyra]

Hi Keith, sorry to bother you again, i put the cd in rebooted the pc, didnt boot from cd so turned off again, entered del got into the bios but couldnt see any way of changing the boot sequence. at the moment it has got boot sequence A,C,SCSI, dont know where to go from there. selected it and pressed enter but nothing happens

[Retired Tech]

Go back there, use the down arrow key to move it so the boot sequence you mentioned is highlighted, then press the page up key until the CD ROM Drive shows first, then press F10 to save and exit, type Y to confirm then press enter with the XP CD in the drive, look for press any key to load from CD

[moyra]

ok will do ,, thank you.

[moyra]

Hi Keith (if your there today) after a bit of trial and error i got there only to find that Windows Setup could not find any existing Windows installations. It tells me to put in the full version cd, the prob is i only have the xp upgrade,,,,i do have the right disc in there and it is original. i think i will give up at least it is still loading at the moment. what do you think ?? will it continue to load this way indefinately?

[Retired Tech]

No reason why it should not

If you set a restore point every few days, at least you have something to work with

You need to contact the supplier of the disc, or contact Microsoft directly

If the disc is damaged / corrupt then they will replace it

[moyra]

ok i will make sure i have a restore point and i will also contact the supplier, the price you pay for these things they should do what they are suppose to do hey.
thank you for your time and patience.
regards
Moyra