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WinFixer 2005 and more?


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#1
Daisy!

Daisy!

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I'm having some issues with WinFixer 2005 and perhaps a trojan. In trying to clear things up, I've tried to follow your recommended steps to getting started by running all the AdAware SE, Cleanup, etc. When I got to the section regarding the service packs, I found that I have somehow gotten SP2 but apparently do not have SP1a. From what I've read, I'm reluctant to proceed without some help.

SP2 NOTE: Windows XP Service Pack 2 (SP2) has terrific security features, and we highly recommend everyone install it, however it should not be installed until your system is free from malware. "Installing SP2 with malware present can cause many compatibility problems, or even prevent your computer from restarting."

Since I already HAVE SP2.... and perhaps malware?.... where do I go from here?

Thanks for your help. Once I get through that process, I believe I'll be ready to post a HJT log..... but please be gentle with me... I'm only an aspiring geek! :tazz:
But......I follow directions well.... I think!

Daisy!
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#2
Retired Tech

Retired Tech

    Retired Staff

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The Malware Team will deal with this

Please go here

http://www.geekstogo...-Log-t2852.html

Run all the programmes as advised then post a Hijack This Log in new topic in the Malware Forum

Microsoft Windows XP updates are distributed in service packs. Service packs help keep Windows XP current, and extend and update the functionality of your computer. Service packs are cumulative. Each new service pack contains all the fixes that are included with earlier service packs and any new fixes. You do not have to install an earlier version of a service pack before you install the latest version. For example, if you have already installed Windows XP Service Pack 2 (SP2), you do not have to install Windows XP Service Pack 1a (SP1a).
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#3
Daisy!

Daisy!

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Thanks so much for your help! I'll keep moving forward and hopefully get everything resolved soon! I appreciate your reply!
Daze
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#4
Daisy!

Daisy!

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I've been researching the WinFixer "fixes", and it seems that there's not generic fix. And, I'm not really sure what all I've got going on with my computer. Can you help me, please? Here is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 10:03:25 PM, on 9/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\WINDOWS\TPPALDR.EXE
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\Program Files\Winamp\winampa.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Diana French\Start

Menu\Programs\hijakths\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://google.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch

=
N1 - Netscape 4: user_pref("browser.startup.homepage",

"www.google.com"); (C:\Program

Files\Netscape\Users\main_netscape\prefs.js)
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} -

c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22}

- c:\PROGRA~1\mcafee.com\mps\POPUPK~1.DLL
O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} -

C:\WINDOWS\system32\mlljj.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no

file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -

C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no

file)
O3 - Toolbar: McAfee VirusScan -

{BA52B914-B692-46c4-B683-905236F6F655} -

c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common

Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media

Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program

Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask]

"C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe]

c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe]

c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO

Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [VirusScan Online] C:\Program

Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common

Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe

/embedding
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
O4 - HKLM\..\Run: [OASClnt] C:\Program

Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft

AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program

Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKCU\..\Run: [MSKAGENTEXE]

C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O12 - Plugin for .mov: C:\Program Files\Internet

Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet

Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet

Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control)

- http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine

Advantage Validation Tool) -

http://go.microsoft....k/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com

Operating System Class) -

http://bin.mcafee.co...0,76/mcinsctl.c

ab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control)

-

http://a840.g.akamai....trendmicro.com

/housecall/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}

(MsnMessengerSetupDownloadControl Class) -

http://messenger.msn...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr

Class) -

http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader

Object) - http://play03.pogo.c...aploader_v5.cab
O20 - Winlogon Notify: mlljj - C:\WINDOWS\system32\mlljj.dll
O23 - Service: Creative Service for CDROM Access - Creative Technology

Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -

C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc -

c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. -

c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc -

c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) -

McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee

Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation -

C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\System32\nvsvc32.exe
  • 0

#5
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Welcome Daisy! to Geeks to Go!

I've merged your topics together, please remain in this topic.


Please print these instructions out for use in Safe Mode.

Please download VundoFix.exe to your desktop.
  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • You will first be presented with a warning and a list of forums to seek help at.
    it should look like this

    VundoFix V2.1 by Atri
    By pressing enter you agree that you are using this at your own risk
    Please seek assistance at one of the following forums:
    http://www.atribune.org/forums
    http://www.247fixes.com/forums
    http://www.geekstogo.com/forum
    http://forums.net-integration.net

  • At this point press enter one time.
  • Next you will see:

    Type in the filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):
    • C:\WINDOWS\system32\mlljj.dll
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • Next you will see:

    Please type in the second filepath as instructed by the forum staff
    Then Press Enter, Then F6, Then Enter Again to continue with the fix.

  • At this point please type the following file path (make sure to enter it exactly as below!):C:\WINDOWS\system32\jjllm.*
    This will be the vundo filename spelt backwards. for example if the vundo dll was vundo.dll you would have the user enter odnuv.*
  • Press Enter, then press the F6 key, then press Enter one more time to continue with the fix.
  • The fix will run then HijackThis will open.
  • In HijackThis, please place a check next to the following items and click FIX CHECKED:O2 - BHO: MSEvents Object - {52B1DFC7-AAFC-4362-B103-868B0683C697} - C:\WINDOWS\system32\mlljj.dll

    O20 - Winlogon Notify: mlljj - C:\WINDOWS\system32\mlljj.dll
  • After you have fixed these items, close Hijackthis and Press any key to Force a reboot of your computer.
  • Pressing any key will cause a "Blue Screen of Death" this is normal, do not worry!
  • Once your machine reboots please continue with the instructions below.
Download and install Cleanup from here (Alternate site if the above is not working, go Here)

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click NO.

Then, please run this online virus scan: ActiveScan

Copy the results of the ActiveScan and paste them here along with a new HijackThis log and the vundofix.txt file from the vundofix folder into this topic. Please turnoff wordwrap in Notepad, it will make the HijackThis log easier to read for me :tazz:
  • 0

#6
Daisy!

Daisy!

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Thanks for the fast reply! I've folowed the steps and here are the logs you requested. I hope I did it right this time! :tazz:

Thanks!
Daisy!

HJT Log

Logfile of HijackThis v1.99.1
Scan saved at 5:01:14 PM, on 9/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\WINDOWS\TPPALDR.EXE
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Diana French\Start Menu\Programs\hijakths\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
N1 - Netscape 4: user_pref("browser.startup.homepage", "www.google.com"); (C:\Program Files\Netscape\Users\main_netscape\prefs.js)
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\PROGRA~1\mcafee.com\mps\POPUPK~1.DLL
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://play03.pogo.c...aploader_v5.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

ActiveScan results:

No viruses or other malicious software have been found!

Scan finished

My Computer Local Disks Floppy Disk My Documents Email Other Media

Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking Tools 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0

vundofix.txt file:
Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Suspending PID 132 'smss.exe'
Threads [136][140][144]

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 756 'explorer.exe'
Killing PID 756 'explorer.exe'

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Error, Cannot find a process with an image name of rundll32.exe

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright© 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 208 'winlogon.exe'
File Deleted sucessfully.
Files Deleted sucessfully.
  • 0

#7
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
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Weldone so far!

We need to disable your Microsoft AntiSpyware Real-time Protection as it may interfere with the fixes that we need to make.

Open Microsoft AntiSpyware.
Click on Tools, Settings.
In the left pane, click on Real-time Protection.
Under Startup Options uncheck Enable the Microsoft AntiSpyware Security Agents on startup (recommended).
Under Real-time spyware threat protection uncheck Enable real-time spyware threat protection (recommended).
After you uncheck these, click on the Save button and close Microsoft AntiSpyware.
Right click on the Microsoft AntiSpyware icon on the taskbar and select Shutdown Microsoft AntiSpyware.
Reverse the process when you’ve carried out the advise.

***

Open HijackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Uninstall Manager"
  • Click on
    AdwareAlert
  • Click on Delete this entry
  • Click "Yes"
Click 'back' and 'scan'.

***

Place a check against each of the following, making sure you get them all and not any others by mistake:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot

Close all programs leaving only HijackThis running.
Click on Fix Checked when finished and exit HijackThis.

***

Open Windows Explorer.
Move to this folder:
C:\Program Files\
Remove this folder (if it is still there):
AdwareAlert

***

Reboot the computer.

Post me a fresh HijackThis log to check.

Is the computer running ok?
If so, shall I post you some tips for the future and close this topic?
  • 0

#8
Daisy!

Daisy!

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No, I'm still having some issues with IE. When I try to open IE most of the time (sometimes it opens right away, but usually not) the hour glass icon spins around once or twice, then disappears but nothing opens. If I double click again, it may or may not repeat this process or it may open IE. (I repeat the double click a few times until it opens.... at which point I "ctrl\alt\del" to open task manager and manually "end process" of all existing cases of iexplorer.exe... which is however many times I attempted to open IE) I then close task manager and try again. Usually, after having manually closed all existing "processes" of IE, it will open on the first double click. If I have something else open and running, IE will usually not open without several attempts. Nearly EVERY time I close IE (either by clicking on the X or by "File\Close") I will still find it active in task manager, and have to manually end process.

Any ideas on the opening/closing of IE?

As far as WinFixer, I haven't seen it come up (YET!) so I'm hoping that that part of the problem is history! (THANK YOU THANK YOU THANK YOU!!!!)

Also, I am the administrator of the computer, but I didn't think to ask if all this will affect/fix the issues for all accounts on the computer (if there are issues on other accounts)? I noticed when in safe mode I had a choice to open MY ("Mom") account or one called "Administrator".... when I went into Administrator, all of the Vundofix, CleanUp, etc downloads were not there. So, I did all this from my account "Mom". Does any of that matter? I'm sorry to be such a pain.... I know just enough about computers to make me dangerous to the darned thing... and keep people like you very busy!!! :tazz:

Here is my new HJT log file:

Logfile of HijackThis v1.99.1
Scan saved at 4:50:30 PM, on 9/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
C:\WINDOWS\TPPALDR.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Diana French\Start Menu\Programs\hijakths\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
N1 - Netscape 4: user_pref("browser.startup.homepage", "www.google.com"); (C:\Program Files\Netscape\Users\main_netscape\prefs.js)
O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\program files\mcafee.com\mps\mcbrhlpr.dll
O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\PROGRA~1\mcafee.com\mps\POPUPK~1.DLL
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.co...76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.co...,16/mcgdmgr.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://play03.pogo.c...aploader_v5.cab
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
  • 0

#9
Daisy!

Daisy!

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OH! And one other thing.... as per your instructions, I opened "Uninstall Manager" in HJT to delete "AdwareAlert", but it wasn't there. I went ahead and followed the remaining steps. I hope that was the right thing to do!

Thank you SO much for all your help! I really appreciate you!!!!
I'd kiss your whole face if you were here! :tazz: :)
  • 0

#10
g2i2r4

g2i2r4

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:tazz:

Go to Start > Run > then type in:

sfc /scannow

*make sure there is a space between sfc and /

Click OK.

It will pull up a box that says "windows file protection" just let it do what it does.

***

Let's see if we can find out what's happening.

* Please rightclick this link to download Silent Runners.
* Save it to the desktop.
* Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
* You will see a text file appear on the desktop - it's not done yet, just let it run (it won't appear to be doing anything!)
* Once you receive the prompt "All Done!", double-click on the new text file on the desktop and copy that entire log and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.
For some time it will look like nothing is happening. Just keep waiting.
Once it's done it will create a log. A window will come up telling you when it's saved.
  • 0

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#11
Daisy!

Daisy!

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Okay.... here's the SilentRunners log. I hope I did this right! :tazz:

a"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Sonic RecordNow!" = (empty string)
"MSKAGENTEXE" = "C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe" [file not found]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup" [MS]
"BCMSMMSG" = "BCMSMMSG.exe" ["Broadcom Corporation"]
"dla" = "C:\WINDOWS\system32\dla\tfswctrl.exe" ["Sonic Solutions"]
"StorageGuard" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" [file not found]
"DVDSentry" = "C:\WINDOWS\System32\DSentry.exe" ["Dell - Advanced Desktop Engineering"]
"PCMService" = ""C:\Program Files\Dell\Media Experience\PCMService.exe"" ["CyberLink Corp."]
"diagent" = ""C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup" ["Creative Technology Ltd"]
"UpdReg" = "C:\WINDOWS\UpdReg.EXE" ["Creative Technology Ltd."]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"VSOCheckTask" = ""C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask" ["McAfee, Inc."]
"MCAgentExe" = "c:\PROGRA~1\mcafee.com\agent\mcagent.exe" ["McAfee, Inc"]
"MCUpdateExe" = "C:\PROGRA~1\mcafee.com\agent\McUpdate.exe" ["McAfee, Inc"]
"Dell AIO Printer A920" = ""C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"" ["Dell Computer Corporation"]
"VirusScan Online" = "C:\Program Files\McAfee.com\VSO\mcvsshld.exe" ["McAfee, Inc."]
"DwlClient" = "C:\Program Files\Common Files\Dell\EUSW\Support.exe" ["Dell"]
"MPSExe" = "c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding" ["McAfee, Inc."]
"TPP Auto Loader" = "C:\WINDOWS\TPPALDR.EXE" ["In-System Design, Inc."]
"OASClnt" = "C:\Program Files\McAfee.com\VSO\oasclnt.exe" ["McAfee, Inc."]
"MPFExe" = "C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" ["McAfee Security"]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{227B8AA8-DAF2-4892-BD1D-73F568BCB24E}\(Default) = "McBrwHelper Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\program files\mcafee.com\mps\mcbrhlpr.dll" ["McAfee, Inc."]
{3EC8255F-E043-4cae-8B3B-B191550C2A22}\(Default) = "McAfee PopupKiller"
-> {CLSID}\InProcServer32\(Default) = "c:\PROGRA~1\mcafee.com\mps\POPUPK~1.DLL" ["McAfee, Inc."]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = "*i" (unwritable string)
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" ["Sonic Solutions"]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshellext.dll" ["RealNetworks"]
"{F802F260-519B-11D1-BB5D-0060974C6013}" = "ICQ Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ICQ\ICQShExt.dll" ["ICQ"]
"{336B02CE-F88A-4aea-8731-79EF94D3723A}" = "Free AOL & Unlimited Internet.url"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\aod\aodshext.dll" [null data]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~4\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
QuickFinderMenu\(Default) = "{C0E10002-0028-0004-C0E1-C0E1C0E1C0E1}"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\WordPerfect Office 11\Programs\PFSE110.DLL" ["Novell, Inc., c/o Corel Corporation Limited"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Diana French\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\Bobsaver.scr" [file not found]


Startup items in "Diana French" & "All Users" startup folders:
--------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Gamma Loader" -> shortcut to: "C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc."]


Enabled Scheduled Tasks:
------------------------

"ISP signup reminder 1" -> launches: "C:\WINDOWS\System32\OOBE\OOBEBALN.EXE /sys /i /n:1" [MS]
"McAfee.com Scan for Viruses - My Computer (DELL-Diana French)" -> launches: "c:\program files\mcafee.com\vso\mcmnhdlr.exe /runtask:0" ["McAfee, Inc."]
"XoftSpy" -> launches: "C:\Program Files\XoftSpy\XoftSpy.exe -t" [file not found]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
C:\WINDOWS\System32\mclsp.dll ["McAfee, Inc."], 01 - 17, 35
%SystemRoot%\system32\mswsock.dll [MS], 18 - 20, 23 - 34
%SystemRoot%\system32\rsvpsp.dll [MS], 21 - 22


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{BA52B914-B692-46C4-B683-905236F6F655}" = "McAfee VirusScan"
-> {CLSID}\InProcServer32\(Default) = "c:\progra~1\mcafee.com\vso\mcvsshl.dll" ["McAfee, Inc."]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\ = "Real.com" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Creative Service for CDROM Access, Creative Service for CDROM Access, "C:\WINDOWS\System32\CTsvcCDA.exe" ["Creative Technology Ltd"]
Fax, Fax, "C:\WINDOWS\system32\fxssvc.exe" [MS]
LexBce Server, LexBceS, "C:\WINDOWS\system32\LEXBCES.EXE" ["Lexmark International, Inc."]
McAfee Personal Firewall Service, MpfService, "C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe" ["McAfee Corporation"]
McAfee Task Scheduler, McTskshd.exe, "c:\PROGRA~1\mcafee.com\agent\mctskshd.exe" ["McAfee, Inc"]
McAfee WSC Integration, McDetect.exe, "c:\program files\mcafee.com\agent\mcdetect.exe" ["McAfee, Inc"]
McAfee.com McShield, McShield, "c:\PROGRA~1\mcafee.com\vso\mcshield.exe" ["McAfee Inc."]
NVIDIA Driver Helper Service, NVSvc, "C:\WINDOWS\System32\nvsvc32.exe" ["NVIDIA Corporation"]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\System32\MsPMSPSv.exe" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 32 seconds, including 18 seconds for message boxes)


Thanks!
Daisy! :)
  • 0

#12
g2i2r4

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You did fine, it just doesn't show any lead.

Let's see if this will help:

To reset your Internet Explorer settings, complete the following steps:
  • Under the Programs tab, click Reset Web Settings.
    The Reset Web Settings window appears.
  • Click to remove the checkmark from the box titled Also reset my home page.
  • Click Yes.
    Once complete, the Reset Web Setting window appears.
  • Click Ok to complete the resetting process.
  • Click Ok to close out the Internet Options window.
Close out your current Internet page, and open a new one by double clicking the Internet Explorer icon.
  • 0

#13
Daisy!

Daisy!

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Okay... I tried this, and initially I thought we made some progress. IE opened (and apparently closed) on the first try three times in a row. After that, I'm right back to double-clicking many times to open IE (if it will even open) until I ctrl-alt-del to open TaskManager again, manually end all existences of iexplorer.exe, and try again.

Also, if I have something else open or running I can be assured that IE will not open.

I did notice a few things in the registry that I thought looked suspect (prior to all that we've done so far) so I went back to that section and did a screen shot for you to look at. Are any of these things suspect or potentially problematic? (i.e. comet, orbit, AGENT-FL, etc.)??

Thank goodness there are people like you who are actively working to UNDO all this havoc wrecked by the rotten people who create all these nasty little bugs and tricks! GRRRR! What a waste of talent and ability it is to do harm rather than good! I'm very grateful you're on the "Good Guys" team! :tazz:

Attached Thumbnails

  • Regedit.JPG

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#14
g2i2r4

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Please update Spybot S&D 1.4 and AdAware SE 1.06 and let them scan. Remove what they find.

Please download ewido security suite it is a trial version of the program.
  • Install ewido security suite
  • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  • Launch ewido, there should be an icon on your desktop double-click it.
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.**
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop.
Now close ewido security suite.
**(Ewido for example has been flagging parts of AVG Anti-Virus, pcAnywhere and the game "Risk")

Post me the Ewido log.
  • 0

#15
Daisy!

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Spybot S&D and AdAware did not find anything.

Ewido did.

Here is the log from the Ewido scan.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 3:47:01 PM, 9/18/2005
+ Report-Checksum: 1DF73781

+ Scan result:

HKU\S-1-5-21-3623163245-3682618806-4042259034-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D14D6793-9B65-11D3-80B6-00500487BDBA} -> Spyware.CometCursor : Cleaned with backup
C:\Documents and Settings\Darwin French\Cookies\darwin french@advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Darwin French\Cookies\darwin french@atdmt[2].txt -> Spyware.Cookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Darwin French\Cookies\darwin french@mediaplex[1].txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Darwin French\Cookies\darwin french@servedby.advertising[1].txt -> Spyware.Cookie.Advertising : Cleaned with backup
C:\Documents and Settings\Diana French\Cookies\diana french@com[2].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\Diana French\Cookies\diana french@ivwbox[1].txt -> Spyware.Cookie.Ivwbox : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP562\A0240247.dll -> Spyware.2Search : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP562\A0240255.exe -> Spyware.BargainBuddy : Cleaned with backup
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP562\A0240270.exe -> TrojanDownloader.Agent.lq : Cleaned with backup


::Report End

Thanks yet again for all your persistent help! :tazz:
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