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Blue screen of death


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stephbuzz

stephbuzz

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On our computer we have had an error message come up that has then led to the blue screen of death. On the blue screen of death was PAGE_FAULT_IN_NONPAGED_AREA
Stop: 0x00000050(0xFF7D7000, 0x00000000,0xFF74D0C9,0x00000000)

We have not recently installed any new software or hardware, except two weeks ago we did an itunes update.

In safe mode I ran spybot and it fixed a few problems. However when we restart the computer we get the same blue screen. The last time a window come up before the blue screen that was labeled as caswnd and said "system ready Do not close while testing" but nothing happened and then it went to blue screen.

As I do not have access to the internet from my home computer because of this problem, I was unable to run any of the programs on your list except for spybot. The only way to access my computer is in safe mode.

If you could help us out I would greatly appreciate it.

Thanks,
Stephanie

Edited by stephbuzz, 13 September 2005 - 01:07 PM.

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