[Wrenco]

My destop doesnt load during the startup process and never does!!

I have managed to carry out a system restore which fixed the problem I thought but it did the same thing after the next re-boot.

I have checked the hard drive for errors and it didnt find any, I have also checked the OS for viruses etc. I have norton internet security - no viruses. I have spybot and eiwo - no viruses found.

I ran PC MIghty Max, which found some errors in windows sartup - 7 total but coulndt fix them

I need help fast to prevent format

Thnx

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Press ctrl + alt + del which should open task manager, click file, new task, type explorer.exe then press enter which should give you the desktop.

Set a system restore point then reboot

If you do not get the desktop after the reboot click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD and get a blue progress bar, reboot when the bar goes

[Retired Tech]

Press ctrl + alt + del which should open task manager, click file, new task, type explorer.exe then press enter which should give you the desktop.

Set a system restore point then reboot

If you do not get the desktop after the reboot click start then run, type sfc /scannow then press enter to replace the system files, you need the XP CD and get a blue progress bar, reboot when the bar goes

[Wrenco]

Thnx for reply...

How do i get start up? 'cos i dont have a task bar iether... I'm pretty useless at this but i have used some specialist programmes like hyjack this etc. to get rid of spyware stuff. I will try your suggestion and let you know...

[Retired Tech]

Press ctrl + alt + del keys together, when you get task manager and run explorer.exe, it will come with the desktop

[Wrenco]

If sfc /scannow is a diskscan? i've done this already to no avail the drive was good...

[Retired Tech]

sfc is the system file check

[Wrenco]

when i entr explorer it brings up my documents box ...

I cant seam to fugure out how to do a system restore point neither DOH!

I cant boot into safe mode - a black screen appears.

I will try to replace the system files....

[Wrenco]

Kieth,

I have rn the system file check with the xp cd in and rebooted - nothing

advise pls

[Retired Tech]

You could do a system restore then set a restore point

Instead of using a restore point, put the dot in create a restore point.

The next option would be to repair XP

http://www.geekstogo...ws-XP-t138.html

Your data and settings will remain

[Wrenco]

How exactly would i do that using cntrl alt delete?

I have tried but couldnt find it! I found the system retore tab, but couldnt work out how to actualy set up a resore point.

It's looking like i'll have to take your last option

Pls advise

[Retired Tech]

Click start then help and support then undo changes to my computer

You should get this, put the dot in create a restore point

[attachment=3706:attachment]

You can do this to start at a restore point if you cannot otherwise get to it


http://support.micro...kb;en-us;304449

[Wrenco]

I know i'm sounding pretty thick here...

but i've not managed to get to 'start' by using the cntrl + alt + del option from the blank desktop... I can get 'My Desktop' within a window but not the 'start' option.

Thnx for persivering with me

[Retired Tech]

If you boot the PC and just get the wallpaper then if you press ctrl + alt + del keys together, you should get taskmanager, click file then new task, type explorer.exe, press enter and you should get the desktop complete with start and taskbar

If you can use a restore point to get it to show the desktop, the way you have done before then set a restore point it should load this after a reboot

[Wrenco]

I have tried that method several times but it dosent load the complete desktop i.e no task bar at bottom and no destop shrtcuts.

All i get is a window on the screen with My Docs, My Computer, desktop etc down the the left hand side with details to the right.

[Retired Tech]

Then I would go with the repair

http://www.geekstogo...ws-XP-t138.html