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Help! Bsod on startup


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#1
Dantran

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My laptop has stopped booting up and instead goes to a blue screen with the code...
*** STOP: 0x000000c5 (0x00000002, 0x00000001, 0x8053E059)

What does this mean? and how do i go about fixing it???
please help im lost without my laptop.
DT

p.s. if it helps i tried hooking it up to my desktop and could acces the files ok with it slaved, and tried scanning for viruses aswell with no luck.
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#2
Fenor

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Can you boot the laptop into safe mode without getting the BSOD?
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#3
darth_ash

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This BSoD is caused by a corrupt device-driver.
Does the BSoD say which file is causing the problem?

Can you boot into safe-mode, open "Device Manger" and look for "yellow exclamation marks"
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#4
Dantran

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Cant boot into safe mode, same thing happens, Bsod.
and it doesnt mention which driver. but i just checked again and it did say at the bottom, "beginning physical memory dump, physical memory dump complete"
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#5
Fenor

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Have you recently installed any new hardware for the laptop?
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#6
Dantran

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no, nothing
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#7
Fenor

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You sure about that? Not even a usb mouse or any type of cardbus?
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#8
Dantran

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Nothing, ive now located some rescue disks that came with the laptop, and have decided to go this route. unfortunately, this means the loss of all data on the drive. but it should get my laptop back up and running.
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#9
Dantran

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Wait, i just got into safe mode, what now???
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#10
Fenor

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Wait, i just got into safe mode, what now???

View Post


Do what darth_ash said to do in his earlier post.
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#11
Dantran

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Okay, checked device manager, no exclamation marks, devices all seem fine.
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#12
Athomecomputertech

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You may be able to do a system restore to an earlier point. I've had several clients who have had this problem due to faulty wireless cards and other internal devices but were able to restore and get back to where they were. My advice, download AVG antivirus, Adaware and the new Microsoft Anti-spyware after you've restored and run all three. You can find the restore utility in your System Accessories .
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