[milligan]

I have cable internet on my other computer. I log into the internet and it says im connected but i cant get to any websites with mozilla firefox or internet explorer. More importantly i cant get on my online games! Its a horrible experience. Ive tried changing to a usb connection and both ethernet and usb do the same thing. What could be the problem?

Edited by milligan, 14 September 2005 - 11:59 AM.

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Hello and welcome to Geeks To Go.

If you installed a firewall recently, it could be set up wrong. Otherwise it is most likely malware problems. If you don't have a firewall, read this and follow all the directions. If after doing all the cleaning found there, start a topic in the Malware Removal Forum to make sure you are clean. Post a reply here if you still have problems after cleaning or you do have a firewall.

Edited by computerwiz12890, 14 September 2005 - 12:05 PM.

[computerwiz12890]

Hello and welcome to Geeks To Go.

If you installed a firewall recently, it could be set up wrong. Otherwise it is most likely malware problems. If you don't have a firewall, read this and follow all the directions. If after doing all the cleaning found there, start a topic in the Malware Removal Forum to make sure you are clean. Post a reply here if you still have problems after cleaning or you do have a firewall.

Edited by computerwiz12890, 14 September 2005 - 12:05 PM.

[milligan]

All of the fixes available on that page require a internet connection. Loss of connection is the problem im having. How ironic. This is a nightmare. It says im connected but i cant surf the web or play any of my online games

[Johanna]

Right click on the network connection icon in the Notification Area (bottom right of screen) and choose "repair connection".

Johanna

[milligan]

that doesnt work it just says. The following steps of the repair opperation failed:
Renewing the IP address.
Flushing the ARP cache.
Purging and reloading the remote cache name table NetBT
Sending name release packets to WINS and then starting refresh

[Retired Tech]

Download WinsockXPFix.exe to a PC, save it on floppy or CDR and run it

http://www.geekstogo...-Log-t2852.html

At top in preparation

[milligan]

ok i did another destructive recovery and i can connect now. But i disconnect every few minutes and have to reset my wireless modem. I did the win fix thing and it didnt do anything.

[computerwiz12890]

Just out of curiosity, let's boot into "Safe Mode With Networking" and see if you internet connection works.

To do this, tap F8 while your computer is booting up and select "Safe Mode With Networking."

[milligan]

I downloaded microsoft anti spyware. Did a scan and i have no spyware on my computer. I am in safe mode right now and yes i can connect to the internet.

[computerwiz12890]

If that is so, then you most likely have malware that is cutting you off of your internet connection. Boot into Safe Mode and do everything found here. If you still have problems after doing the cleaners, they tell you what to do in step 5. If it turns out not to be malware or you still have difficulty doing the cleaning processes, then post back here.