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Windows Media Player not working


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#1
dragon_of_bebop

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Everytime i try to play any video on Windows Media Player, the program won't work. I used to use it all the time but now I can never get it to work. When I try to play anything on it, an error-message will show up that says "Media Player has encountered a problem and needs to close. We are sorry for the inconvenience". I've already tried uninstalling it and then re-installing, several times, but still no dice. I was wondering if anyone could give me a hand with this problem
Thanx :tazz:
Dragon of Bebop

Edited by dragon_of_bebop, 14 September 2005 - 09:48 PM.

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#2
wannabe1

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dragon_of_bebop...Welcome to G2G!

To play DVDs in WMP, you must have a DVD drive, and a software or hardware DVD decoder installed on your computer. If you do not have a compatible DVD decoder installed, DVD-related commands, options, and controls do not appear in the Player and you cannot play DVDs. By default, Windows does not include a DVD decoder.

You probably need some decoder software....

wannabe1

Edited by wannabe1, 14 September 2005 - 11:42 PM.

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#3
sharlpero

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From Microsoft knowledge base:

http://support.micro...kb;en-us;330332

SYMPTOMS

When you start Windows Media Player, you may receive the following error message:
Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience

CAUSE

An incorrect version of the Wmpui.dll file is registered on your computer. This may occur when you install some third-party programs.

RESOLUTION

To resolve this issue, register the correct Wmpui.dll file again:
1. Click Start, and then click Run.
2. In the Open box, type the following command, and then click OK:
regsvr32 %SystemRoot%\system32\wmpui.dll
You receive a message that is similar to:
DllRegisterServer in C:\WINNT\system32\wmpui.dll succeeded.
3. Click OK, and then start Windows Media Player again.


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#4
dragon_of_bebop

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Well, I tried sharlperlo's suggestion but that didn't work. I still couldn't play anything that I used to be able to play on wmp.
I guess it must be the dvd playback problem...
anyone know where I can download a codec to play dvds??

Dragon of Bebop
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#5
wannabe1

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dragon_of_bebop

Take a look at This Site. I broke down and bought a third party decoder (Power DVD) thats works well. I haven't found any free ones that work all that great, but I only tried a couple.

wannabe1

Edited by wannabe1, 15 September 2005 - 05:06 PM.

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#6
dragon_of_bebop

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It seems that I already have Power DVD on my computer...
And yet, media player still refuses to work.
So, the dvd decoder wasn't the problem...
Back to square one...
Any other suggestions?? :tazz:

Dragon of Bebop
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#7
wannabe1

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dragon_of_bebop...

In WMP, click "Tools" then "Options" and under the "File Types" tab, Click "Select All"...click "Apply" then "Ok"

That's about the only "other thing" I can think of right off hand...

wannabe1

Edited by wannabe1, 15 September 2005 - 05:24 PM.

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#8
dragon_of_bebop

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still no luck :)
That didn't work...

thanx for your help anyway, though :tazz:

Dragon of Bebop
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#9
pati

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Hi, i read about your problem, had a very similar one... It might have to do with the Morgan Stream switcher. Pls check zachd's reply at this address, it helped me, now my WMP is working again:

http://groups.google...l...gp08&rnum=4

Regards,
Pati
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#10
dragon_of_bebop

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Thanx for trying, but that didn't work either. :tazz:
I couldn't find mmswitch.ax on my computer.
So i didn't have to delete it...
Any other ideas??

Dragon of Bebop

Edited by dragon_of_bebop, 23 September 2005 - 03:18 PM.

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#11
Retired Tech

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Open Media Player, click help then about, if the version is not 3802 then try here

http://www.filehippo...dia_player.html
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#12
dragon_of_bebop

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nah, thats not it...
I have version 3802...

Dragon of Bebop

Edited by dragon_of_bebop, 25 September 2005 - 11:26 PM.

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#13
noonegivesahoot

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If you hear of a solution, please let me know. I am experiencing the same problem and a lot of frustration.
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#14
crazyguitarchik

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heya guys!

Had a windows media problem when i tried to uninstall windows media player 10, windows media player should roll back to previous but it doesn't and the only way to get rid of it was to go into system restore but didnt have enough restore points!

Only way to get media player working again was to restore windows system files. There are 2 ways to do this, one is more extreme than the other. This overwrites any existing system files but does not wipe out any of your personal files or settings. However, the extreme method does remove all updates so if you do this fix, remember to update your software and operating system.

"Windows XP has the ability to protect itself from system instability caused by 3rd party software overwriting important system files. "



Do method 1 before you do method 2!

Method 1: Go to start>Run and type cmd.exe
Type sfc /scannow (note there is space between sfc and scannow)
A progress bar should appear in a window, insert your win xp installation disk and let it restore system files. Once complete, restart computer.

Method 2: Go here to repair all system files without removing your personal files or settings/favourites/documents/pictures...etc: http://www.michaelst...pairinstall.htm

Hope this helps!
:tazz:

Edited by crazyguitarchik, 11 October 2005 - 01:20 PM.

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#15
pyscho101angel

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Wow alot of people have this problem :woot: ....i have it :woot: ....very frustrating :)

Thanx for the help/advice :tazz:
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