[alan_vowles]

Like so many others before, I have winfixer popups repeatedly appearing on my system and I need help to get rid of them

From what I have read I need to run Hijackthis and post the log up?

Is this correct and the best way to proceed?

Thanks

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Hi alan_vowles and welcome to GeeksToGo!


If you are having malware issues, please got to the following site and follow all the instructions carefully.


You Must Read This Before Posting A Hijackthis Log

this will help you clean up to 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THIS thread.

Thanks,



Excal

[Excal]

Hi alan_vowles and welcome to GeeksToGo!


If you are having malware issues, please got to the following site and follow all the instructions carefully.


You Must Read This Before Posting A Hijackthis Log

this will help you clean up to 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THIS thread.

Thanks,



Excal

[alan_vowles]

Hi Excal

Many thanks for your quick response yesterday.

I have done as you suggested and downloaded and run various other spyware removal tools. I also have installed Microsoft Antispyware

Following all that I have now run Hijackthis and attach the log for you to review for me.

Many thanks again

Alan

Attached Files

•  hijackthis.txt   5.47KB   96 downloads

[Excal]

open Hijackthis and do a scan. Please check off the following items:

O2 - BHO: PicShow Class - {4487598C-2EC7-43A2-870E-6D8D720FDD9F} - C:\WINDOWS\system32\pkshsykx.dll
O3 - Toolbar: (no name) - {52FE5233-367C-4EFB-BDD7-0BE4D212C107} - (no file)

click FIX CHECKED then close Hijackthis

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if the main link does not work) and install it. Please Do not run yet.

Please download ewido security suite it is a trial version of the program.

• Install ewido security suite
• When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will now go to the main screen

You will need to update ewido to the latest definition files.

• On the left hand side of the main screen click update
• Then click on Start Update

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.


Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

Open up and run Ewido:

• Click on scanner
• Click Complete System Scan and the scan will begin.
• During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
• When the scan is finished, look at the bottom of the screen and click the Save report button.
• Save the report to your desktop

Close Ewido


Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!


Please post the Active scan log, Ewido Log and a fresh HiJackThis log. Let me know how your computer is running.

[alan_vowles]

Hi again Excal

Ok have completed the next set of your instructions and attached herewith the Ewido and Activescan reports

Ewido found 18 items that it sorted out, Active scan found 2 but doesnt look like its done anything to them. Maybe I should just delete both files myself

Thanks

Alan

Attached Files

•  Scan_report_20050923.txt.txt   4.8KB   85 downloads
•  Activescan.txt   958bytes   87 downloads

[Excal]

you can delete those two files. Any change with your computer?



Excal

[alan_vowles]

Thank Excal

Have deleted both now and attached the latest Hijackthis log which I forgot to attach last post

PC is running fine thank you and Winfixer and Adultfriendfinder havent shown for a few days now so I think your instructions have done the trick

Let me know if anything in the attached log should be dealt with

Many thanks again for all you've done

Alan

Attached Files

•  hijackthis.txt   5.82KB   103 downloads

[Excal]

Great job, it appears your computer is clean

Now that your system is Malware Free, it is important to reset your system Restore. Click Here to learn how to.

I recommend that you Defrag your computer before setting your Restore points:

Go to start>all programs>accessories>system tools>Disk Defragmentor Make sure it set to the proper drive (default should be your main driver) and click on defragment


Might I suggest the following Free Spyware programs, if you don't already have them, for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE
Spybot S&D
Microsoft Anti-Spyware


If you are unhappy with your current antivirus and want to replace it or if you dont already have one, I suggest one of these free programs:
*Note - do not use more than one anti-virus program as it will more than likely cause conflict.

AVG
Avast
AntiVir


The following free programs are great for prevention:

SpywareBlaster 3.4
Spywareguard
IE/Spyad

A Firewall is a must! Here are 3 good free versions:
(do not have more than one firewall running on your system)

Sygate
Kerio
ZoneLabs

There are other options other than Internet Explorer for a browser, which some say have better security. Two of them are:

Firefox
Opera

If you decide to keep Internet Explorer, This site is a great source for tightening up security on It's settings.

Make sure that you keep your Operating System and IE updated with the latest Critical Security Updates from Microsoft...they usually come out once a month, on the 2nd Tuesday of each month.

Be sure and give the Temp folders a cleaning out now and then as well, Make sure after you clean your Temp files to empty out your Recycle bin as well.
For ease use the following program:

Cleanup
Run "Cleanup" and when it has finished, Reboot

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided. Also read How I got Infected

[Excal]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.