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Update and OUTLOOK problems

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We have recently been having problems with our home system. It seems to have started after installing SP2.
Automatic Updates is trying ( and failing ) to install microsoft. net framework
ver. 1.1 SP1. The update site sees the upgrade as being downloaded but the installation fails - no error code. Microsoft net.framework shows up in the add/remove programs list. I tried uninstalling it there and tried to re-install from the site with the same result. There is a knowledge base article - KB886903 that seems to address the issue. Should I try to follow the steps outlined there?

The second issue is an OUTLOOK send/ receive problem.
Send/ Receive All locks - will not complete either task. I have checked the send/receive settings under the options window, remaved and re-added the POP3 account, disabled the norton ( and windows ) firewall and virus stuff, and disabled automatic updates. The error message says the server is found but not responding. Same thing happens when using OUTLOOK
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Murray S.

Murray S.

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