I would appreciate any advice you can give. My mother has just bought a DELL Dimension 5100, with Windows XP Home edition. It came with Outlook Express 6. She's with British Telecom and received their broadband package and installed in this week. She cannot get her Outlook to receive or send emails. She gets this message: "The connection to the server has failed. Acccount: XXXXX, Server: XXXXXXXX, Protocal: XXX, Port: XXX Secure (SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E".
Now, I've put her account details onto my computer and I have been able to receive the test messages I've sent.
She's at her wits end, and is about to throw the blooming thing out of the window! Any advice greatly received. Thanks. Sue.