[tatoo79]

hey guys,

I've got an question and need help, (whats new)

I'm using firefox but i also have IE installed and i have same problem with both browsers.
the actual problem is when i want to open ANY chatroom my browserwindow disappears without any warning....what could it be????
all help is welcome
thanx

Edited by tatoo79, 15 September 2005 - 03:47 PM.

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Are You On Broadband or Dial Up ? and do you have active X enabled ?

[cleverboy12]

Are You On Broadband or Dial Up ? and do you have active X enabled ?

[tatoo79]

hello,

I have broadband but i have no idea what active x is..
I hope that is not too much trouble to explain me.
thanx

[cleverboy12]

Ok Active X is something that sometimes runs in IE mostly that can acess your computer for bad purposes but also helpful purposes. For example nearly all chat rooms that I know of use Active X.

Have you been experiencing anything strange lately of before ?

[tatoo79]

after i read your first post i went looking for active x on my computer, and i have found something called cult3d active x, and i checked the status of it and it was "damaged" so i deleted it from my computer yesterday thinking it was already damaged and by deleting it i could not cause more trouble

Only problem i've been experiencing lately was the problem i pointed out before...

Was it mistake do delete it, and should i download it and install again???

Edited by tatoo79, 17 September 2005 - 03:43 AM.

[cleverboy12]

According to Google cult3d has nothing to do with chat.

Does it happen in all chats or specific chats ?

[tatoo79]

it happens in all chatrooms, the same moment i try to open the webpage where you need to enter your nick to get into the chatroom, all the windows that are open in the webbrowser immediately shut down

Edited by tatoo79, 17 September 2005 - 05:09 AM.

[cleverboy12]

Have you got a Java Add on ?

[tatoo79]

in the configurationscreen among other software i have found this from java

J2SE RUNTIME ENVIRONMENT 5.0 UPDATE 2
JAVA 2 RUTIME ENVIRONMENT SE V1.4.2._01

that is all that i have found

[Rawe]

If you're using Firefox for a chat window, those will likely use Java for it. Seems you have Java alright, but it would be good to update it though..

1. Click Start > Control Panel.

2. Double-click the Java icon (coffee cup) in the control panel. It will say "Java Plug-in" under the icon - please find the update button or tab in that Java control panel. Update your Java, and reboot.

Do you have Service Pack 1 or 2?

Is your version of IE 6.0 or older?

[tatoo79]

i have downloaded the java 2 platform and now it works perfectly, i am able to enter the chatroom that i wanted...thank you very much guys for helping me and solving the problem...btw i have no idea which IE it is, i always use firefox..
thanx

Edited by tatoo79, 17 September 2005 - 06:35 AM.

[cleverboy12]

No problem always glad to help !

[ukbiker]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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