Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

MS Explorer has a virus! Help! [CLOSED]


  • This topic is locked This topic is locked

#1
Frylock

Frylock

    New Member

  • Member
  • Pip
  • 8 posts
For months, my explorer (not IE - I use Mozilla) had used an inordinate amount of RAM (77% of over 1GB) but the PC managed along, and no one here could duplicate the problem and I couldn't see any duplicate situations that weren't 2-3 years old.

Now, the problem with explorer has metasticized. Explorer no longer uses any more than it's normal amount of CPU space, but if you try to use it in any fashion whatsoever, try to click on any desktop icon other than a text file (say open "My Computer", or try to "Explore" through the Start Button, or even try double click an Excel file on the desktop, a standard Windows error box opens with the following description:

The specific module could not be found C:\WINNT\$N8327~1\DLL~1

The error box duplicates itself faster than one time per second, as to interfere with the most basic of activities; it is difficult to hit the Start Button just to begin the Shut Down sequence.

If you do NOT open files on the desktop, you can manage by going through the Start button and opening files through the "Program" selection. There is no interference with online activities, as well, and no interference while in help mode. This is strictly a virus, but my renewed Norton Anti-Virus can't find it. I've run all the suggested anti-spyware, and spent two days now cleaning out remnants of a "Anti-Virus Gold" episode from 3 months back.

Well, here's my log.. good luck, and thanks for your time..

More info as of 9/17 10:00 AM EDT..

the Norton Anti-Virus that I have "re-upped" to try to cure this problem is telling me that it has been corrupted and that I have to uninstall/reinstall it. I'm currently working that, and then I'll repost a new thread unless you respond to this one telling me not to.

Even more info as of 9/17 1:00 PM EDT..

OK, I've deleted Norton Anti-Virus, installed a new copy, run a virus scan, and it did not detect what's ailing my PC. To date, have run ALL GTG anti-spyware, MS anti-spyware, and all are saying I'm clean to date now.

More on the bug.. the only time it activates is when I try to run a program by double clicking it on my desktop. As you see in the log below, I get a plethora of RunDLL32 errors, (the error popups I'm complaining about, one every second) and I have tried replacing my RunDLL32.exe to no avail. As of this writing, there were 30 views of my problem with no responses thus far.

Logfile of HijackThis v1.99.1
Scan saved at 2:59:46 AM, on 9/16/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\tcpsvcs.exe
C:\WINNT\System32\snmp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\ZipToA.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINNT\system32\NOTEPAD.EXE
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\WINNT\system32\rundll32.exe
C:\Hijack\HijackThis.exe
C:\WINNT\system32\rundll32.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://morwillsearch...id=fish&sub_id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://morwillsearch...id=fish&sub_id=
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: MSEvents Object - {827DC836-DD9F-4A68-A602-5812EB50A834} - C:\WINNT\$NtUninstallQ331953$\.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - blank (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNfox000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O15 - Trusted Zone: *.morwillsearch.com
O16 - DPF: Yahoo! MLB StatTracker - http://aud7.sports.y...mlbst8298_x.cab
O16 - DPF: Yahoo! NBA StatTracker - http://aud4.sports.y...nbast8264_x.cab
O16 - DPF: Yahoo! NFL GameChannel StatTracker - http://aud2.sports.s...lgcst1010_x.cab
O16 - DPF: Yahoo! NHL StatTracker - http://aud4.sports.d...nhlst8246_x.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c11.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B} (OTXMovie Class) - http://www.otxresear...ia/OTXMedia.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\AutoCAD 2002\InstFred.ocx
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://morwillsearch.com/mwsearch.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD 2002\AcPreview.ocx
O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) - https://wc.wachovia....ab/ikcntrls.cab
O21 - SSODL: ACT! - {28BEB8B1-EA0D-A145-A1D5-402B42E5843D} - c:\program files\act\windgff32.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Iomega Activity Disk2 - Iomega Corporation - C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
O23 - Service: IomegaAccess - Iomega Corporation - C:\WINNT\System32\IomegaAccess.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: ZipToA - Iomega Corporation - C:\WINNT\System32\ZipToA.exe

Thanks

Edited by Frylock, 17 September 2005 - 10:52 AM.

  • 0

Advertisements


#2
austin_o

austin_o

    Retired Staff

  • Retired Staff
  • 2,089 posts
Hi. You need to post this in the malware forum. The folks that can help are over there. But FIRST, work through the malware removal guide at http://www.geekstogo...?showtopic=2852
This enables folks to solve most problems on their own. If you still have trouble after that, post a new hijack this log in the malware forum at
http://www.geekstogo...o-Here-f37.html
:tazz:
  • 0

#3
andydf

andydf

    Visiting Staff

  • Visiting Consultant
  • 1,660 posts
Hi frylock
Welcome to Geeks to go

As it has been a while since your post could you please post a new HJT log.

Also Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Post back with those logs and we can continue from there.

Can you tell me also if "morwillsearch.com" is a site you use and trust.

Andy
  • 0

#4
Frylock

Frylock

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
Andy,

I went through the process again, and this time installed the Ewido Security Suite.

While running that, it makes an annoying noise every time it hits something objectionable, and it really had some problems with some cookies I'd had for years, so I eventually hit the "fix all" button (or it's equivalent) and it ran through.

After a restart, all was well with the world, and my previous explorer problem (where it was using 70% of my RAM) was gone as well.

If you tell me where to find the log (I clicked "save" at the end of the run, but I don't know where the log is stored), I can post it here, because it most definitely removed whatever bug there was.

Thank you for your attention, and if you check back with me, I'll definitely respond.

Paul

:tazz:
  • 0

#5
andydf

andydf

    Visiting Staff

  • Visiting Consultant
  • 1,660 posts
Hi Paul

Ensure Ewido is fully updated, reboot into safe mode. Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Open Ewido and run a system scan, Do not open any other windows for the duration of the scan. it usually picks up more in safe mode so it's worth doing :)

Post a new HJT log so I can see what has been removed and if anything has been left behind.

Andy :tazz:
  • 0

#6
andydf

andydf

    Visiting Staff

  • Visiting Consultant
  • 1,660 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP