[JohnyLev]

I have aurora popups popping up from no where. I also installed max spyware detector to clean my pc. This software detects Aurora spyware on my machine but even after cleaning my machine 10 times I see this spyware comming back again and again. I contacted the max spyware detector team and they said they are working on a fix for this. Even Norton Internet Security 2003 is not able to stop this dominating popup program.

I have very little knowledge about computer programs, I am comfortable installing and clicking on buttons which directs me to do the right thing. I also make sure my machine is shutdown when not in use and also remove the internet cable to save myself from hackers.

I hope you can help me get rid of this once and for all.

Thank you in advance. Below follows the hijackthis log for your review:

============================================
Logfile of HijackThis v1.99.1
Scan saved at 5:48:37 PM, on 9/16/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.exe
C:\WINNT\system32\svdmhq.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\system32\taskmgr.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\SpywareDetector\SDMonitor.exe
C:\WINNT\system32\SpywareDetectorSVC.exe
C:\WINNT\system32\SDSystemTray.exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\mIRC\mirc.exe
C:\Program Files\SpywareDetector\SpywareDetector.exe
C:\Documents and Settings\administrator\Desktop\Filemon.exe
C:\Documents and Settings\administrator\Desktop\Regmon.exe
C:\Documents and Settings\administrator\Desktop\regshot.exe
C:\Documents and Settings\administrator\My Documents\HijackThis.exe

F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: BHOPopupSmasher Class - {702EA91C-1ACF-4772-8078-18F2B2EE1031} - C:\WINNT\system32\BlockActivex.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [thewifk] C:\WINNT\system32\svdmhq.exe r
O4 - HKLM\..\Run: [SystemTraySD] C:\WINNT\system32\SDSystemTray.exe
O4 - HKLM\..\Run: [MonitorSD] C:\Program Files\SpywareDetector\SDMonitor.exe
O4 - HKLM\..\Run: [Abyss] C:\Documents and Settings\administrator\My Documents\Abyss.exe
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sixcubetech.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = sixcubetech.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = sixcubetech.com
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SpyDetectSVC - Max Secure Technologies - C:\WINNT\system32\SpywareDetectorSVC.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net...wnload/updates/ to update manually.

Download Nailfix Utility at http://www.noidea.us...050711214630636 Save it to your desktop. Do NOT run it yet.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. Don't run it yet.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Once in Safe Mode, double click on nailfix.exe.
Click 'Next' in the setup, then make sure 'Run Nailfix' is checked and click 'Finish'.
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Now open Ewido and do a scan on your system.

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with Ewido it is finding cases of false positives.
o You will need to step through the process of cleaning files one-by-one.
o If Ewido detects a file you KNOW to be legitimate, select none as the action.
o Do NOT select 'Perform action on all infections'
o If you are unsure of any entry found, select none for now as the action.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: BHOPopupSmasher Class - {702EA91C-1ACF-4772-8078-18F2B2EE1031} - C:\WINNT\system32\BlockActivex.dll
O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll
O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll
O4 - HKLM\..\Run: [thewifk] C:\WINNT\system32\svdmhq.exe r
O4 - HKLM\..\Run: [SystemTraySD] C:\WINNT\system32\SDSystemTray.exe
O4 - HKLM\..\Run: [MonitorSD] C:\Program Files\SpywareDetector\SDMonitor.exe
O4 - HKLM\..\Run: [Abyss] C:\Documents and Settings\administrator\My Documents\Abyss.exe - unless you know what this is for, fix it
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O23 - Service: SpyDetectSVC - Max Secure Technologies - C:\WINNT\system32\SpywareDetectorSVC.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe

NOTE: The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always end in a single letter r.

Uninstall SpywareDetector and NavExcelBar via the Add/Remove panel if listed.

Locate and delete the following:

C:\WINNT\system32\svdmhq.exe (or whatever the name may have changed to, as noted above).
C:\WINNT\Nail.exe
C:\WINNT\system32\BlockActivex.dll
C:\Program Files\NavExcel Search Toolbar\
C:\WINNT\system32\SDSystemTray.exe
C:\Program Files\SpywareDetector\
C:\Documents and Settings\administrator\My Documents\Abyss.exe - unless you know what this is for, delete it
C:\WINNT\system32\SpywareDetectorSVC.exe
C:\WINNT\svcproc.exe

Restart your computer.

Download FindIt's.zip http://forums.net-in...=post&id=142443 to your desktop.

1. Unzip/extract the files to a folder on your desktop.
2. Open the folder. Double click on FindIt's.bat and wait for Notepad to open a text file. It will take a while so please be patient... Note: If you are having problems using FindIt's.bat (16 bit error), copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder. Now try running FindIt's.bat.
3. Then post the FindIt's log here along with the logs for HijackThis and Ewido.

[greyknight17]

Welcome to GTG.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net...wnload/updates/ to update manually.

Download Nailfix Utility at http://www.noidea.us...050711214630636 Save it to your desktop. Do NOT run it yet.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. Don't run it yet.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Once in Safe Mode, double click on nailfix.exe.
Click 'Next' in the setup, then make sure 'Run Nailfix' is checked and click 'Finish'.
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Now open Ewido and do a scan on your system.

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with Ewido it is finding cases of false positives.
o You will need to step through the process of cleaning files one-by-one.
o If Ewido detects a file you KNOW to be legitimate, select none as the action.
o Do NOT select 'Perform action on all infections'
o If you are unsure of any entry found, select none for now as the action.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

F2 - REG:system.ini: Shell=Explorer.exe C:\WINNT\Nail.exe
O2 - BHO: BHOPopupSmasher Class - {702EA91C-1ACF-4772-8078-18F2B2EE1031} - C:\WINNT\system32\BlockActivex.dll
O2 - BHO: Helper Class - {D80C4E21-C346-4E21-8E64-20746AA20AEB} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll
O3 - Toolbar: NavExcel Toolbar - {5AA06644-BC46-4220-A460-47A6EB47C96D} - C:\Program Files\NavExcel Search Toolbar\NavExcelBar.dll
O4 - HKLM\..\Run: [thewifk] C:\WINNT\system32\svdmhq.exe r
O4 - HKLM\..\Run: [SystemTraySD] C:\WINNT\system32\SDSystemTray.exe
O4 - HKLM\..\Run: [MonitorSD] C:\Program Files\SpywareDetector\SDMonitor.exe
O4 - HKLM\..\Run: [Abyss] C:\Documents and Settings\administrator\My Documents\Abyss.exe - unless you know what this is for, fix it
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O23 - Service: SpyDetectSVC - Max Secure Technologies - C:\WINNT\system32\SpywareDetectorSVC.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINNT\svcproc.exe

NOTE: The 04 entry may have changed names if you have rebooted since posting the log; look for an entry with a similar format, that will always end in a single letter r.

Uninstall SpywareDetector and NavExcelBar via the Add/Remove panel if listed.

Locate and delete the following:

C:\WINNT\system32\svdmhq.exe (or whatever the name may have changed to, as noted above).
C:\WINNT\Nail.exe
C:\WINNT\system32\BlockActivex.dll
C:\Program Files\NavExcel Search Toolbar\
C:\WINNT\system32\SDSystemTray.exe
C:\Program Files\SpywareDetector\
C:\Documents and Settings\administrator\My Documents\Abyss.exe - unless you know what this is for, delete it
C:\WINNT\system32\SpywareDetectorSVC.exe
C:\WINNT\svcproc.exe

Restart your computer.

Download FindIt's.zip http://forums.net-in...=post&id=142443 to your desktop.

1. Unzip/extract the files to a folder on your desktop.
2. Open the folder. Double click on FindIt's.bat and wait for Notepad to open a text file. It will take a while so please be patient... Note: If you are having problems using FindIt's.bat (16 bit error), copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder. Now try running FindIt's.bat.
3. Then post the FindIt's log here along with the logs for HijackThis and Ewido.

[greyknight17]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.