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Help Menus Not Coming Up


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#1
hulud

hulud

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on a couple of different programs in Windows, when we click Help -> and go to the help index for the program, pages are coming up "The Page Cannot Be Displayed" as if we were trying to open a website... is there a setting that a.) blocks ie from opening pages from help if its online help or b.) attempts to contact a website from a help menu when it is not in fact necessary...

the programs are called Vantage and AutoCAD, these are the two that i have seen it happen in, but it appears to be a general windows problem rather than being specific to those two programs. any help would be greatly appreciated.

thanks
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#2
hulud

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:\
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#3
Tyger

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There's a malware problem that corrupts one of the files needed to open Help files. Hopefully someone with more specific information will come along to help you.
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#4
hulud

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i'll do a spyware scan on the machine and see what comes up
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