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#1
avensteph

avensteph

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i have so many viruses i dont know what to do!! ive gone to get my computer fixed about 2 or 3 times because of so many viruses. i have about 7 new ones and over 50 old ones. they keep coming back after i get my computer fixed. please help me with this i cant take it anymore!!! none of my antivirus scanners or any other thing i have can remove them please help me!!

Logfile of HijackThis v1.99.1
Scan saved at 2:35:58 PM, on 9/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\WINDOWS\System32\msmsgr.exe
C:\WINDOWS\System32\zxgdqip.exe
C:\WINDOWS\error.exe
C:\WINDOWS\System32\windows.exe
C:\WINDOWS\System32\mrnvarwwgo.EXE
C:\WINDOWS\SYSCFG16.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Grisoft\AVG Free\avgwb.dat
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: Shell=
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Gateway\Application Data\Mozilla\Profiles\default\hysi9m7x.slt\prefs.js)
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft File Demand Manager] wmgrdf.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [Service Monitor] lfalogin32.exe
O4 - HKLM\..\Run: [Windows Workstation Service] msmsgr.exe
O4 - HKLM\..\Run: [MICROSFT MSNEXPLORER SUPPORT] zxgdqip.exe
O4 - HKLM\..\Run: [REGGRUN32] C:\WINDOWS\error.exe
O4 - HKLM\..\Run: [Microsoft Windows Update] windows.exe
O4 - HKLM\..\Run: [MICROSFT ANTIVIRUS UPDATE SUPPORT] mrnvarwwgo.EXE
O4 - HKLM\..\Run: [Windows System Configuration] C:\WINDOWS\SYSCFG16.EXE
O4 - HKLM\..\Run: [Windows DLL Loader] C:\WINDOWS\SYSCFG16.EXE
O4 - HKLM\..\RunServices: [Win64 configuration] win64.exe
O4 - HKLM\..\RunServices: [Microsoft File Demand Manager] wmgrdf.exe
O4 - HKLM\..\RunServices: [Winddows Servicer] servicer.exe
O4 - HKLM\..\RunServices: [Service Monitor] lfalogin32.exe
O4 - HKLM\..\RunServices: [Windows Workstation Service] msmsgr.exe
O4 - HKLM\..\RunServices: [MICROSFT MSNEXPLORER SUPPORT] zxgdqip.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update] windows.exe
O4 - HKLM\..\RunServices: [MICROSFT ANTIVIRUS UPDATE SUPPORT] mrnvarwwgo.EXE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Workstation Service] msmsgr.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\RunServices: [Windows Workstation Service] msmsgr.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: windows firewall (masry) - Unknown owner - C:\WINDOWS\msgupdater.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
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#2
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
Hi and welcome to Geekstogo!

We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time. Click here: http://www.microsoft...p1/default.mspx Apply the update, reboot, and post a fresh Hijack This log.
(DO NOT INSTALL SP2)

:tazz:

Excal
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#3
avensteph

avensteph

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Logfile of HijackThis v1.99.1
Scan saved at 3:33:30 PM, on 9/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\TrojanHunter 4.2\THGuard.exe
C:\WINDOWS\System32\msmsgr.exe
C:\WINDOWS\System32\zxgdqip.exe
C:\WINDOWS\error.exe
C:\WINDOWS\System32\mrnvarwwgo.EXE
C:\WINDOWS\SYSCFG16.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\windows.exe
C:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: Shell=
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Gateway\Application Data\Mozilla\Profiles\default\hysi9m7x.slt\prefs.js)
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft File Demand Manager] wmgrdf.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [Service Monitor] lfalogin32.exe
O4 - HKLM\..\Run: [Windows Workstation Service] msmsgr.exe
O4 - HKLM\..\Run: [MICROSFT MSNEXPLORER SUPPORT] zxgdqip.exe
O4 - HKLM\..\Run: [REGGRUN32] C:\WINDOWS\error.exe
O4 - HKLM\..\Run: [Microsoft Windows Update] windows.exe
O4 - HKLM\..\Run: [MICROSFT ANTIVIRUS UPDATE SUPPORT] mrnvarwwgo.EXE
O4 - HKLM\..\Run: [Windows System Configuration] C:\WINDOWS\SYSCFG16.EXE
O4 - HKLM\..\Run: [Windows DLL Loader] C:\WINDOWS\SYSCFG16.EXE
O4 - HKLM\..\RunServices: [Win64 configuration] win64.exe
O4 - HKLM\..\RunServices: [Microsoft File Demand Manager] wmgrdf.exe
O4 - HKLM\..\RunServices: [Winddows Servicer] servicer.exe
O4 - HKLM\..\RunServices: [Service Monitor] lfalogin32.exe
O4 - HKLM\..\RunServices: [Windows Workstation Service] msmsgr.exe
O4 - HKLM\..\RunServices: [MICROSFT MSNEXPLORER SUPPORT] zxgdqip.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update] windows.exe
O4 - HKLM\..\RunServices: [MICROSFT ANTIVIRUS UPDATE SUPPORT] mrnvarwwgo.EXE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Workstation Service] msmsgr.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\RunServices: [Windows Workstation Service] msmsgr.exe
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Image Transfer.lnk = ?
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zon...er.cab31267.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1126905307748
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1126905240230
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...nt.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft...free/asinst.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1....loadManager.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: windows firewall (masry) - Unknown owner - C:\WINDOWS\msgupdater.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
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#4
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
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Still hasn't installed yet, can you give it another go please


Thanks,

:tazz:

Excal
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#5
avensteph

avensteph

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im having a hard time installing it. it says to change my automatic update in system properties. i did but it keeps going back to "turn off automatic updates"

Edited by avensteph, 16 September 2005 - 04:24 PM.

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#6
Excal

Excal

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  • Retired Staff
  • 12,739 posts
go to safe mode network. And try to download it thru there.



Excal
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#7
avensteph

avensteph

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none of this is working :tazz:
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#8
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
Please go HERE (Microsoft website) using Internet Explorer (not Firefox or any other browser as they won't work)
  • Click on Windows Validation Assistant
  • Click on the Validate Now button.
  • Be patient while the ActiveX loads, do not click on any links.
  • Read the instructions on this page while it's loading. You will be prompted to install - click YES.
  • Enter your product key then click continue
  • When it says "Validation Complete" please click Continue to return to your previous activity
  • Copy what it says and paste it here.

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#9
avensteph

avensteph

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im screwed :tazz: mine isnt valid. and theres no way i can get it validated online cause im in honduras...what else can i do to get it valid?? i want to get rid of these problems....can i install windows again or something??
  • 0

#10
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
While we understand that you may not have been aware, your copy of Windows is not legitimate. Unfortunately, we are unable to help you any further on this site, as we have a strict policy we adhere to in only helping people who have legitmate copies of Windows. Thank you for understanding.


Excal
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#11
avensteph

avensteph

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cant you tell me anyway of getting a legitimate copy??
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#12
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
You will have to purchase one. Good luck and sorry again.



Excal
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