One day, somehow, all this freeware got installed on my program. I think it might have been attached to whatever I was downloading. As soon as I realized this, I went to add/remove programs and deleted everything that was not recognized.
computer seemed ok for a while until random pop-ups started up. for a while, I kept being redirected to the auto.search.msn.com but I think after installing the windows SP2 pack, that stopped. I noticed that in the hosts file located in C:\WINDOWS\system32\drivers\etc had a list of IP addresses (along with the one for auto.search.msn.com and others.) I also noticed that everytime I ran Ad-aware SE or HijackThis and erased the O1 Hosts, it appeared again just in matter of few seconds when I rescanned the computer.
also, I have restricted a lot of the pop-up sites I managed to pick up URLs for in the restricted zone located under Internet Options. But all that does is basically make the page not viewable; it didn't prevent the popups. I just get the popup saying "the page cannot be viewed".
The most recent problem I've been having was the IE explorer. I kept using it to get to the forum to ask for help, but I couldn't get too far before something went wrong, the computer screen just kinda enlarged itself and then the computer rebooted. After about 7 automatic reboots, I decided to use Firefox to post this - and it's working just fine, nothing is rebooting...but ocassionally, I get IE popups (the familiar ones) and I'm not even using IE.
Some other things I've done: i've erased a few files on my own from reading other people's posts. I had a problem with the Umonitor.dll so I erased C:\WINDOWS\system32\guard.tmp and C:\WINDOWS\system32\n4r20e9oeh.dll. The Umonitor.dll error didn't pop up anymore after those two were erased.
However, now I get a popup whenever i log onto my account that says winlogon.exe could not be run or something of that sort. It always asks if I want to send error report. I do not know what is causing this error because before I erased the two files that i listed above, this never happened.
Another small annoying thing: Everytime I reboot and re-log on to my account, my quick launch toolbar from my start bar disappears. It seems as if my settings aren't properly saved when I restart my computer or shut it down. Also, I have a one-touch button to mute/unmute the audio output (my computer is a hp pavilion ze5500 laptop - it has a button on the side of the laptop that allows me to press it to mute/unmute my sound). Whenever the quick launch toolbar gets erased after I re-boot, so does this function. I can press that button with all my might and the sound won't unmute/mute at my will. But...I've had a few times when I re-booted and everything was intact - those times, I could control the mute/unmute by the use of the one-touch button on the side of my laptop.
I've picked up some of the addresses that frequently appear as popups. Many of them are ad-w-a-r-e.com that sometimes changes to another URL when the popup finishes loading. Another one is eblocs.com which always has that same "prevent spyware" popup. Another one I can recall is something along the lines of adserver.shareonlineservice.com --> this one i'm not sure of - if I get another one, I will post the exact URL up.
I know this is a very long post but I am trying to provide you with the most information possible about my ill computer so that you may have more things to work with and hopefully find out what is wrong with my computer. you know, more accurate diagnosis. =)
I've got Ad-aware SE, HijackThis, Pocket Killbox, LSP-fix (oh yes I used this to remove aklsp.dll and calsp.dll as well) for spyware-killing programs.
I am posting my HijackThis Log here as well that I just ran w/o running any of the spyware-killing programs like Ad-aware SE. I hope you can find something to do to solve this problem.
And...THANK YOU in advance for even reading my post and thank you even more for replying, if you do. =) I will be waiting for your response; I will not do anything with Ad-aware SE or HijackThis until I am instructed by you guys. Thanks again.
Logfile of HijackThis v1.98.2
Scan saved at 9:15:17 PM, on 12/24/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\WINDOWS\mmups.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis.exe
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [TV Now] C:\Program Files\HPQ\Notebook Utilities\TvNow.exe /RK
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [imekrmig] C:\Program Files\Common Files\Microsoft Shared\IME\IMKR\imekrmig.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [DelPnPDirver] C:\Program Files\panasonic\panasonic KX-P7100\DelPnPD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [mediamotor.exe] C:\WINDOWS\mmups.exe
O4 - HKLM\..\Run: [SESync] "C:\Program Files\SED\SED.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .ipp: C:\Program Files\Internet Explorer\Plugins\npimth32.dll
O12 - Plugin for .ipt: C:\Program Files\Internet Explorer\Plugins\npimth32.dll
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnote...ad/mnviewer.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.r...ip/RdxIE601.cab
O16 - DPF: {66B30EA0-C033-4D4B-9F90-EA0AF07363AF} (BugsMediaPlayer Control) - http://so.bugs.co.kr...sOggPlay_11.CAB
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifes...ll/pinstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/.../GrooveAX27.cab
O16 - DPF: {7BA7BCE2-D359-4407-82D9-CDF9A74C487A} (DownLoadStub Class) - http://www.hpphoto.c...nloadPhotos.cab
O16 - DPF: {908F3C82-B57E-11D4-BF33-00A0CCE8754B} (TInterActXInstallObject) - http://www.mathxl.co...ActXInstall.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.c...ropper1_3us.cab
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