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dialer-ras.as HELP!


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#1
skittlez

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I am new to this site and I need help.I recently got something called dialer-RAS.as and it keeps trying to connect me to porn sites.Everytime I connect to the internet, a pop-up comes up that says"Please wait while we prepare the plugin"then it tries to connect me to a site called www.dialeradmin.com.Then an icon comes up on my desktop called "XXX-Files",and sometimes it disconnects me from the internet.(I have dsl in case you need to know).Everytime I get rid of it it just comes back when I startup my computer.I followed the removal instructions from symantec and it still doesnt work.
When I try to scan with HijackThis I get that pop up that says that it has encountered a problem and needs to close,so I cant get the logs!!! what do I do? This is very frustrating please help me. :tazz:
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#2
coachwife6

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Hi skittlez. Welcome to GTG. :tazz:

Sounds as if you have a trojan.

You have a number of randomonly named files on your system. We like to start with an online virus and trojan scan. Even though you have antivirus software on your system, it can become corrupted by malware.

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Reboot your PC.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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#3
skittlez

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I did the online scan,and it found TROJ_IMISERV.C ;)
I dont think its a trojan though,its just a Dialer. It adds the following values in the registry.
HKEY_CURRENT_USER\Software\WebSiteViewer\Settings "lang"
HKEY_CURRENT_USER\Software\WebSiteViewer\Settings "lc" = "9
and it adds C:\ProgramFiles\WebSiteViewer.
Now I see how to use HJT :thumbsup: I wasnt supposed to use winzip,i guess that was the problem.Ill do that asap. :tazz:
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#4
skittlez

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I still couldnt get the logs from HJT,I get the same thing...its encountered a problem and needs to close :tazz:.I read the guide carefully.Maybe I did something wrong,not sure.Someone suggested scanning in safe mode,gave it a try,still didnt work.Please help ;)
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#5
coachwife6

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To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

Try running the virus scan and the trojan scan again and dumping your temporary files.

See if you can download Hijack This after all this is done. Run adaware again.

when your log is all clean, you can turn on system resore.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP
http://support.micro...kb;en-us;310405
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