Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

msgsvr, searc-h.com,shopathomeselect, etc.


  • Please log in to reply

#16
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
Download and unzip: http://www.downloads...atam.org/pv.zip
Please unzip it to the desktop. It will not work if you run it from inside the zip.

After you unzipped it, open the pv folder. Double click on the runme.bat

A dos window will open. Please select option 1 for explorer dll's by typing 1 and then pressing enter.

Notepad will open with a log in it. Please copy and paste the log into this post.

Thanks,
  • 0

Advertisements


#17
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
I think you missed my last post, so consider this a BUMP
  • 0

#18
kiwiscott

kiwiscott

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Hi, I am sorry about that. I'm new at online forums and in my haste, I didn't see that there was a second page.

Here is a copy of the log you asked for:


Module information for 'EXPLORER.EXE'
MODULE BASE SIZE PATH
IMGUTIL.DLL 70510000 40960 C:\WINDOWS\SYSTEM\IMGUTIL.DLL 6.00.2800.1106 IE plugin image decoder support DLL
JSCRIPT.DLL 6b700000 589824 C:\WINDOWS\SYSTEM\JSCRIPT.DLL 5.6.0.8513 Microsoft ® JScript
BROWSELC.DLL 718e0000 73728 C:\WINDOWS\SYSTEM\BROWSELC.DLL 6.00.2800.1106 Shell Browser UI Library
RDXPH.DLL 2a50000 61440 C:\WINDOWS\SYSTEM\RDXPH.DLL 4, 0, 0, 5 Handler Module
SENSAPI.DLL 60000000 20480 C:\WINDOWS\SYSTEM\SENSAPI.DLL 5.50.4807.2300 SENS Connectivity API DLL
SSI.DLL 27b0000 233472 C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SSI.DLL 1,0,3,263 Spy Sweeper SDK
THSEC.DLL 61000000 114688 C:\PROGRAM FILES\TROJANHUNTER 4.2\THSEC.DLL
LINKINFO.DLL 7fbc0000 36864 C:\WINDOWS\SYSTEM\LINKINFO.DLL 4.10.1998 Windows Volume Tracking
MPR.DLL 7fc20000 57344 C:\WINDOWS\SYSTEM\MPR.DLL 4.10.1998 WIN32 Network Interface DLL
ES.DLL 24e0000 118784 C:\WINDOWS\SYSTEM\ES.DLL 1998.09.1003.0 COM+ EventSystem Library
SENS.DLL 60100000 69632 C:\WINDOWS\SYSTEM\SENS.DLL 5.50.4807.2300 System Event Notification Service (SENS)
ESTIER2.DLL 22d0000 61440 C:\WINDOWS\SYSTEM\ESTIER2.DLL 1998.09.1003.0 COM+ EventSystem Service Library
ESSHARED.DLL 22e0000 69632 C:\WINDOWS\SYSTEM\ESSHARED.DLL 1998.09.1003.0 COM+ EventSystem Shared Utilities
WEBCHECK.DLL 70340000 266240 C:\WINDOWS\SYSTEM\WEBCHECK.DLL 6.00.2800.1106 Web Site Monitor
IMM32.DLL bfe40000 16384 C:\WINDOWS\SYSTEM\IMM32.DLL 4.10.1998 Win32 IMM32 core component
MSLS31.DLL 48080000 159744 C:\WINDOWS\SYSTEM\MSLS31.DLL 3.10.349.0 Microsoft Line Services library file
SHDOCLC.DLL 2120000 540672 C:\WINDOWS\SYSTEM\SHDOCLC.DLL 6.00.2800.1106 Shell Doc Object and Control Library
MSI.DLL 1d20000 2015232 C:\WINDOWS\SYSTEM\MSI.DLL 2.0.2600.2 Windows Installer
MSHTML.DLL 63580000 2826240 C:\WINDOWS\SYSTEM\MSHTML.DLL 6.00.2800.1458 Microsoft ® HTML Viewer
MLANG.DLL 70440000 585728 C:\WINDOWS\SYSTEM\MLANG.DLL 6.00.2800.1106 Multi Language Support DLL
SHD401LC.DLL 1730000 61440 C:\WINDOWS\SYSTEM\SHD401LC.DLL 5.50.4914.1400 Shell Doc Object and Control Library - IE 4.01 compat
RNR20.DLL 7a570000 57344 C:\WINDOWS\SYSTEM\RNR20.DLL 4.10.1998 Windows Socket2 NameSpace DLL
SHFOLDER.DLL 71930000 32768 C:\WINDOWS\SYSTEM\SHFOLDER.DLL 6.00.2800.1106 Shell Folder Service
DRMASF.DLL 10000000 462848 C:\WINDOWS\SYSTEM\DRMASF.DLL
WINSPOOL.DRV 7fe70000 36864 C:\WINDOWS\SYSTEM\WINSPOOL.DRV 4.10.1998 Win32 WINSPOOL core component
URLMON.DLL 1a400000 499712 C:\WINDOWS\SYSTEM\URLMON.DLL 6.00.2800.1400 OLE32 Extensions for Win32
VERSION.DLL bfe90000 24576 C:\WINDOWS\SYSTEM\VERSION.DLL 4.10.1998 Win32 VERSION core component
OLEDLG.DLL 7fe80000 155648 C:\WINDOWS\SYSTEM\OLEDLG.DLL 1.0 Microsoft Windows™ OLE 2.0 User Interface Support
MSVCRT20.DLL 7fc60000 282624 C:\WINDOWS\SYSTEM\MSVCRT20.DLL 2.11.000 Microsoft® C Runtime Library
IPHLPAPI.DLL 7d4a0000 32768 C:\WINDOWS\SYSTEM\IPHLPAPI.DLL 5.00.1717.2 IP Helper API
MSAFD.DLL 7c110000 45056 C:\WINDOWS\SYSTEM\MSAFD.DLL 4.10.1998 Microsoft Windows Sockets 2.0 Service Provider
IPCFGDLL.DLL 7d4c0000 28672 C:\WINDOWS\SYSTEM\IPCFGDLL.DLL 5.00.1717.2 Ipconfig API DLL
DHCPCSVC.DLL 7e2d0000 20480 C:\WINDOWS\SYSTEM\DHCPCSVC.DLL
ICMP.DLL 7d960000 24576 C:\WINDOWS\SYSTEM\ICMP.DLL 5.00.1454.1 ICMP DLL
WSOCK32.DLL 78810000 40960 C:\WINDOWS\SYSTEM\WSOCK32.DLL 4.10.1998 BSD Socket API for Windows
MSWSOCK.DLL 7b120000 86016 C:\WINDOWS\SYSTEM\MSWSOCK.DLL 4.10.1998 Microsoft WinSock Extension APIs
WS2_32.DLL 78860000 73728 C:\WINDOWS\SYSTEM\WS2_32.DLL 4.10.1998 Windows Socket 2.0 32-Bit DLL
WININET.DLL 63000000 614400 C:\WINDOWS\SYSTEM\WININET.DLL 6.00.2800.1405 Internet Extensions for Win32
OLEAUT32.DLL 65340000 634880 C:\WINDOWS\SYSTEM\OLEAUT32.DLL 2.40.4518
WS2HELP.DLL 78850000 24576 C:\WINDOWS\SYSTEM\WS2HELP.DLL 4.10.1998 Windows Socket 2.0 Helper for Windows 98
CRYPT32.DLL 5cf00000 385024 C:\WINDOWS\SYSTEM\CRYPT32.DLL 5.131.1878.12 Crypto API32
RPCRT4.DLL 70100000 339968 C:\WINDOWS\SYSTEM\RPCRT4.DLL 4.71.3328 Remote Procedure Call DLL
MSOSS.DLL 5e380000 151552 C:\WINDOWS\SYSTEM\MSOSS.DLL 5.131.1877.3 Microsoft Trust ASN APIs
COMDLG32.DLL 7fe40000 184320 C:\WINDOWS\SYSTEM\COMDLG32.DLL 4.72.3110.2 Common Dialogs DLL
BROWSEUI.DLL 71500000 1036288 C:\WINDOWS\SYSTEM\BROWSEUI.DLL 6.00.2800.1400 Shell Browser UI Library
SHDOC401.DLL 50000000 503808 C:\WINDOWS\SYSTEM\SHDOC401.DLL 5.50.4914.1400 Shell Doc Object and Control Library - IE 4.01 compat
OLE32.DLL 65f00000 794624 C:\WINDOWS\SYSTEM\OLE32.DLL 4.71.3328 Microsoft OLE for Windows and Windows NT
SHDOCVW.DLL 71700000 1347584 C:\WINDOWS\SYSTEM\SHDOCVW.DLL 6.00.2800.1400 Shell Doc Object and Control Library
SHELL32.DLL 66800000 1396736 C:\WINDOWS\SYSTEM\SHELL32.DLL 4.72.3812.600 Windows Shell Common Dll
EXPLORER.EXE 400000 180224 C:\WINDOWS\EXPLORER.EXE 4.72.3110.1 Windows Explorer
COMCTL32.DLL bfb70000 557056 C:\WINDOWS\SYSTEM\COMCTL32.DLL 5.81 Common Controls Library
SHLWAPI.DLL 70a70000 409600 C:\WINDOWS\SYSTEM\SHLWAPI.DLL 6.00.2800.1552 Shell Light-weight Utility Library
MSVCRT.DLL 78000000 286720 C:\WINDOWS\SYSTEM\MSVCRT.DLL 6.10.8637.0 Microsoft ® C Runtime Library
USER32.DLL bff50000 69632 C:\WINDOWS\SYSTEM\USER32.DLL 4.10.1998 Win32 USER32 core component
GDI32.DLL bff20000 155648 C:\WINDOWS\SYSTEM\GDI32.DLL 4.10.1998 Win32 GDI core component
ADVAPI32.DLL bfea0000 65536 C:\WINDOWS\SYSTEM\ADVAPI32.DLL 4.80.1675 Win32 ADVAPI32 core component
KERNEL32.DLL bff70000 471040 C:\WINDOWS\SYSTEM\KERNEL32.DLL 4.10.1998 Win32 Kernel core component


Thanks so much for all your help so far. I greatly appreciate it!
By the way, what is a BUMP?
  • 0

#19
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
A bump is a post intended to bring a topic back to attention.

The problem seems to be this file:
DRMASF.DLL

*Click Here to download Killbox by Option^Explicit.
*Extract the program to your desktop and double-click on its folder, then double-click on Killbox.exe to start the program.
*In the killbox program, select the Standard File Kill option. Put a checkmark in the "End Explorer Shell while killing file"
*Copy into the "Full Path of File to Delete" box:
C:\WINDOWS\SYSTEM\DRMASF.DLL
*Click the red-and-white "Delete File" button.

Check if the file is actually gone.

Either way:
  • Download the Registry Search Tool.
  • Unzip the contents of RegSrch.zip to a convenient location.
  • Double-click on RegSrch.vbs.
  • If you have an anti-virus installed it might prompt you about a running script. Please ignore this warning and allow the script to run.
  • In the "Enter search string (case insensitive) and click OK..." box paste this string:
    • DRMASF.DLL
  • Click "OK" to search the registry for that string.
  • Wait for a few minutes while it completes the search.
  • Click "OK" to open the results in WordPad.
  • Copy and paste the entire results into your next post.
Regards,
  • 0

#20
kiwiscott

kiwiscott

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
I followed your instructions for Killbox and the file seemed to be gone. Then I did a RegSrch and this is what I got:


First, a box that said:

Search completed in 58 seconds.
1 instances of "DRMASF.DLL" found.
Click OK to open Results in WordPad.


Then when I clicked OK, I got a Windows Script Host box that said:

Script: C:\WINDOWS\Desktop\regsrch\RegSrch.vbs
Line: 76
Char: 1
Error: The system cannot find the file specified.

Code: 80070002
Source:


So I don't have any WordPad results to paste.
  • 0

#21
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
Too bad. :tazz:

Can you check if the file is gone from the pv log as well?

And let me know if you still have the explorer crashes.

Regards,
  • 0

#22
kiwiscott

kiwiscott

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
The file is gone from the pv log. I haven't been getting any popups or explorer crashes!
However some new problems have arisen:
1. I somehow have two extra quick launch toolbars on startup, one that's identical to my original one (same four launch buttons), and one that's blank with no buttons. It's easy enough to right click and do away with them, it's just weird that it's happening and it's a bit of a nuisance.
2. When I browse Windows from within an application, for example when I try to open photos from within Photoshop, some folders don't even show up, like My Documents, and before I even have a chance to find what I'm looking for, everything freezes.
3. This isn't new, but if I hit ctrl+alt+del, msgsvr32 is still in there, and often not responding.
4. And last, (also not new) I still can't shut down properly. Every time I try, I get two "not responding" boxes, one for Auto Launch Service and one that's totally blank except for the Windows message saying that "This program is not responding...." After I hit End Task on both of those, I get the blue screen and can't do anything except manually turn off the computer. Which of course means waiting for Scan Disk every single time I start up! :tazz:
  • 0

#23
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 31,676 posts
3&4 : Try going into the Control Panel/Sound applet and
remove the Windows Exit sound item. Try a shut-down
again to see if it still hangs.

2: Under Add/Remove Software see if you find any third party codecs listed.
If so, remove them there.

1: Right-click an empty area on the taskbar and click Properties. On the Taskbar tab, under Taskbar appearance, UNselect the Show Quick Launch check box and click OK. Reboot and put the checkmark back using the same method.

Regards,
  • 0

#24
kiwiscott

kiwiscott

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Ok, so for 3 and 4, I checked on the Windows Exit sound item and it was already unchecked. I still have those "not responding" windows every time I try to shut down, and actually just noticed a new one last time. So in addition to the AutoLaunch Service and the blank one, there was an "MSNUnnamed Window". And then of course the blue screen.

2: I apologize for my ignorance, but I'm not sure what a third party codec is?

1: The quick launch thing seems to be fixed. Thank you!

And now another new thing: If my computer has been running for a bit and I try to open either PhotoShop or PhotoDeluxe, they'll stop responding before they fully start. ugh! This thing is begging for me to put it out of its misery, isn't it?
  • 0

#25
kiwiscott

kiwiscott

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Ok, so for 3 and 4, I checked on the Windows Exit sound item and it was already unchecked. I still have those "not responding" windows every time I try to shut down, and actually just noticed a new one last time. So in addition to the AutoLaunch Service and the blank one, there was an "MSNUnnamed Window". And then of course the blue screen.

2: I apologize for my ignorance, but I'm not sure what a third party codec is?

1: The quick launch thing seems to be fixed. Thank you!

And now another new thing: If my computer has been running for a bit and I try to open either PhotoShop or PhotoDeluxe, they'll stop responding before they fully start. ugh! This thing is begging for me to put it out of its misery, isn't it?
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP