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#1
edith

edith

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:tazz: My computer ended up with two items showing in the Hijack this file, crazy winnings and topconverting and I ended up with a bunch of [bleep] links in my favorites. I downloaded spysubtract. It helped with a lot of stuff but not these two. I then followed these directions that someone posted to my question. QUOTE(admin @ Dec 23 2004, 12:59 PM)
Delete's unremovable O15 entries in Hijack This.

Warning: Deletes all entries in the Restricted & Trusted Zone list

Download and save file -- Unzip. To execute this file: in Explorer - right-click (this file). Select Install from the Menu.

Download here: http://www.geekstogo...=download&id=40


I followed the directions and the two items were removed from my Hijack this file. Now I cannot access anything in my Amazon seller account that would cause the page to be redirected to another page and when I try to bid on Ebay I get "If you are seeing this page your browser settings prevent you from automatically redirecting to a new URL". It has a button to click if that page is showing but it will not do anything. I checked my security settings and the are on default. I uninstalled and reinstalled IE. I went to Internet options and clicked on the button to set the browser to default. I uninstalled Spysubstract and deleted the zip file from above. I spent two hours on the phone with Dell and she helped me to delete BFO files, among other things. After that two hours she said there was nothing else she knew to do and I had to pay $40.00 to talk to someone that dealt with that kind of stuff. I am at a loss to what to do now. When I go to the the Trusted Site under internet options it says that there is nothing there and everything is grayed out so I cannot add anything. I do not know what else to do. Please Help.
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#2
coachwife6

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log as a new topic in the Hijack This forum. It will get a better response there from the people most qualified to analyze logs.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide. Also see this post.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
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