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Computer shutting down.


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#1
xannax

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Hi, I've used this site before, and it fixed my computer completely, so I thought I'd come back for this..

Recently, my computer has been shutting down at random. There's never a prompt or anything, it just turns off. The only way to get it back on is to turn off the surge protector, wait about 30 seconds, and turn it back on..then the computer can be turned on again. I've checked all of the power cords and connections, and as far as I could tell, they're all fine. I'd really love help with this, but I don't know what else to do. So far, it's only been happening while someone's on the internet, but that's usually what the computer's on for. Any help would be GREATLY appreciated. Thanks a lot.
-Anna.
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#2
Fenor

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Sound like you could have either a heat problem, aka your processor is getting too hot, or your power supply is going. Go into your bios and see if it has a PC HEALTH section and see what the temp of your computer is RIGHT AFTER IT RESTARTS on its own.

Post back the details here.

Fenor
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#3
xannax

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Sound like you could have either a heat problem, aka your processor is getting too hot, or your power supply is going.  Go into your bios and see if it has a PC HEALTH section and see what the temp of your computer is RIGHT AFTER IT RESTARTS on its own.

Post back the details here.

Fenor

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Thanks for the quick response.
How, exactly, do I get into my bios?
Sorry, I'm computer illiterate. :tazz:
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#4
dsenette

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In safe mode:

Right click MY COMPUTER, choose PROPERTIES, choose ADVANCED, choose the SETTINGS button in the Startup And RECOVERY section, and uncheck AUTOMATICALLY RESTART

Now reboot. This will result in the BSOD error...report the STOP ERROR and any parameters


try this just in case it's software instead of hardware...though i agree that it is probably either heat or the PSU
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#5
Streetwarrior

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I've encountered a similar problem on my AMD 2100+ but when my pc reboots it says its recovered from a serious error and can report it to "big brother" microsoft.. the responce I get back is that its most likely a automatically downloaded driver. So could be this also? have you added any hardware lately? or done a software update.

Being unfamiliar with PC's I don't know if you have created a restore point, but if you have, go back to the latest one, that may resolve your problem also but remember it "erases" any changes you have made sisnce the restore point (this is for Windows XP.. don't know what OS (Operating system) you have..

My 2 cents worth.. good luck :tazz:
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