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help me please [RESOLVED]


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#91
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts

that'll get rid of it for sure?

Yes.

and keep my restore points?

Nope. You don't want them anyway because they are infected and if you use them, you will reinfect your machine. It's best to clear ALL restore points (which is the instructions in my previous post) to start fresh with System Restore.

You can safely clear them now. Make sure to do it exactly as instructed :tazz:
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#92
Caffeine_Powered

Caffeine_Powered

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 475 posts
ok i disabled restarted and enabled then made a new system restore point for today

so thats that

yay i'm done
unless there's anything else
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#93
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
We're done :tazz:
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#94
Michelle

Michelle

    Malware Removal Goddess

  • Retired Staff
  • 8,928 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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