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help my computer does nothing but... [CLOSED]


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#1
cheseball

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:tazz: :)

my computer does nothing.... it did nothing for a long time now.. this is what happens you open ur computer then it says there is a error but it is in another language so i cant tell the error either but!!!! recenly i dicovered safe mode works should i go on safe mode and make a hijack log?i alrdy scan with some of the programs and deleted 100 or so threats. can you plz help me?
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#2
don77

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Post a HJT log please
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#3
cheseball

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ok ty for the fast reply and here is my log. It was made in SAFE MODE because if it wasnt it doent work.

Logfile of HijackThis v1.99.1
Scan saved at 20:19:54, on 20.09.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
E:\Documents and Settings\Alex Li\Desktop\Anti-virus stuff\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.begin2sea...sidesearch.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.begin2sea...sidesearch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.ne...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.ne...ch?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.begin2sea...sidesearch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.ne...ch?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = ??
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\SZIEBHO.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: ??(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SAV\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [sdtcuium] C:\WINDOWS\System32\sdtcuium.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [2wSysTray] E:\program files\2Wire\2PortalMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [a²] "E:\program files\a2\a2guard.exe"
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "E:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {023A3744-EA13-4C8A-8B23-ABF98974A9F5} (JoyOnPack Control) - http://gunbound.joyo...m/joyonpack.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla...ller/dwnldr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{04CA90BD-D3AC-4EDC-8113-BE87053C8BBD}: Domain = xtra
O17 - HKLM\System\CS1\Services\Tcpip\..\{04CA90BD-D3AC-4EDC-8113-BE87053C8BBD}: Domain = xtra
O17 - HKLM\System\CS2\Services\Tcpip\..\{04CA90BD-D3AC-4EDC-8113-BE87053C8BBD}: Domain = xtra
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\SAV\DefWatch.exe
O23 - Service: Intel PDS - Intel® Corporation - C:\WINDOWS\System32\cba\pds.exe
O23 - Service: Symantec AntiVirus Server (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\SAV\Rtvscan.exe
O23 - Service: STOPzilla Local Service - Unknown owner - C:\Program Files\STOPzilla!\szntsvc.exe (file missing)
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#4
don77

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Make sure you can view all Hidden Files/Folders


Please restart HJT put a check next to the following, close all open windows and click “Fix Checked”

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = <http://www.begin2sea...idesearch.html>
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = <http://www.begin2sea...idesearch.html>
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = <http://www.begin2sea...idesearch.html>
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = <http://www.begin2sea...idesearch.html>
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = <http://www.begin2sea...idesearch.html>
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - SOFTWARE - (no file)
O4 - HKLM\..\Run: [sdtcuium] C:\WINDOWS\System32\sdtcuium.exe


Next Reboot into SAFE MODE
Search for and delete the Folders/Files highlighted in BOLD

C:\WINDOWS\System32\sdtcuium.exe

Restart your computer,

Post back a fresh log please
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#5
cheseball

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ok i did everything you said except that i didnt find the file C:\WINDOWS\System32\sdtcuium.exe
it still doesnt work but i restart on safe mode and made this log.

here it is

Logfile of HijackThis v1.99.1
Scan saved at 21:51:21, on 21.09.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ctfmon.exe
E:\Documents and Settings\Alex Li\Desktop\Anti-virus stuff\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.ne...ch?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.ne...ch?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.ne...ch?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = ??
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINDOWS\System32\SZIEBHO.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\toolbar.dll
O3 - Toolbar: ??(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SAV\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [2wSysTray] E:\program files\2Wire\2PortalMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [spc_w] "C:\Program Files\NZSearch\hcm.exe" -w
O4 - HKCU\..\Run: [a²] "E:\program files\a2\a2guard.exe"
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "E:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {023A3744-EA13-4C8A-8B23-ABF98974A9F5} (JoyOnPack Control) - http://gunbound.joyo...m/joyonpack.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla...ller/dwnldr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{04CA90BD-D3AC-4EDC-8113-BE87053C8BBD}: Domain = xtra
O17 - HKLM\System\CS1\Services\Tcpip\..\{04CA90BD-D3AC-4EDC-8113-BE87053C8BBD}: Domain = xtra
O17 - HKLM\System\CS2\Services\Tcpip\..\{04CA90BD-D3AC-4EDC-8113-BE87053C8BBD}: Domain = xtra
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\SAV\DefWatch.exe
O23 - Service: Intel PDS - Intel® Corporation - C:\WINDOWS\System32\cba\pds.exe
O23 - Service: Symantec AntiVirus Server (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\SAV\Rtvscan.exe
O23 - Service: STOPzilla Local Service - Unknown owner - C:\Program Files\STOPzilla!\szntsvc.exe (file missing)
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#6
don77

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Do you have your XP cd ?
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#7
cheseball

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i dont think so but i'll go check around.

Nope i can't find it. sorry.

OOPS NVM I FOUND IT :) does this mean my computer cna be fixed? :tazz:

Note: i have edited this post so i wont double post and please dont count the things i wrote as spam :)

Edited by cheseball, 22 September 2005 - 08:18 PM.

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#8
don77

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Hopefilly we can get you back up and running,

Make sure you have your valid WindowsXP key.

If you are being prompted for the administrator's password, you need to choose the 2nd repair option, not the first.

Insert and boot from your WindowsXP CD
At the second R=Repair option, press the R key

This will start the repair

Press F8 for I Agree at the Licensing Agreement

Press R when the directory where WindowsXP is installed is shown. Typically this is C:\WINDOWS

It will then check the C: drive and start copying files

It will automatically reboot when needed. Keep the CD in the drive.

You will then see the graphic part of the repair that is like during a normal install of XP (Collecting Information, Dynamic Update, Preparing Installation, Installing Windows, Finalizing Installation)

When prompted, click on the Next button

When prompted, enter your XP key
Normally you will want to keep the same Workgroup or Domain name

The computer will reboot

Then you will have the same screens as a normal XP Install
Activate if you want (usually a good idea)

Register if you want (but not necessary)
Finish
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#9
cheseball

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theres a problem i found the cd but.. it wasnt in the right case so its seprated from the cd key. :tazz: i'm not too organized...

But if you cant help me its okay because i brough a new computer anyways.

Edited by cheseball, 24 September 2005 - 01:04 PM.

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#10
don77

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No I m sorry we wont be able to continue until you can validate XP
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#11
don77

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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