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Ddhelp


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#1
swordfish

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Hi, i'm a newbie here and pray that someone can help! I get the message , "Ddhelp has caused an error in gdi.exe" and will now close.
We are not gamers, except for my wife on pogo, my graphics accelerator is set to medium and I still have problems. Any advice?
thanks
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#2
-=jonnyrotten=-

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Do you know what gdi.exe is?

-=jonnyrotten=- :tazz:
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#3
swordfish

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Do you know what gdi.exe is? 

-=jonnyrotten=- :tazz:

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thanks for the reply, no, something to do with the graphics driver, i think
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#4
-=jonnyrotten=-

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Did it used to work just fine and just randomly started giving you this error?

-=jonnyrotten=- :tazz:
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#5
swordfish

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Did it used to work just fine and just randomly started giving you this error?

-=jonnyrotten=- :tazz:

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No, nothing i've knowingly done, at one point i put in a new driver from intel, but have since removed it
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#6
swordfish

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No, nothing i've knowingly done, at one point i put in a new driver from intel, but have since removed it

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i do have an ongoing problem, my video randomlyshuts down, (loses picture) when monitor is turned off, then on, it displays the message "check video connection" in a blue square
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#7
-=jonnyrotten=-

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What video card do you have? You may need newer drivers.

-=jonnyrotten=- :tazz:
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#8
swordfish

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What video card do you have?  You may need newer drivers.

-=jonnyrotten=- :tazz:

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#9
swordfish

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my video is on the motherboard, standard HP stuff
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#10
-=jonnyrotten=-

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Intel Extreme Graphics I'm guessing. Which cd's did you get with your HP? Probably a restore disk, maybe a driver disk, and a windows disk? Find the one that has the Intel Extreme Graphics drivers on it and try reinstalling them. I have found them on an emachine "system restore" disk in a "Drivers" folder and then there was a "Graphics" folder.

-=jonnyrotten=- :tazz:
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#11
swordfish

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Intel Extreme Graphics I'm guessing.  Which cd's did you get with your HP?  Probably a restore disk, maybe a driver disk, and a windows disk?  Find the one that has the Intel Extreme Graphics drivers on it and try reinstalling them.  I have found them on an emachine "system restore" disk in a "Drivers" folder and then there was a "Graphics" folder. 

-=jonnyrotten=- :tazz:

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thanks very much, i'll give it a try, i have all those discs.

thanks again SF
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