I've tried looking through the posts here for something like this, but I couldn't find anything. Any help anybody can offer is hugely appreciated!!!
My problem is that my computer doesn't seem to fully recognize a soundcard. My comp came with a Turtle Beach Santa Cruz, and it worked fine for a long time. Then, I just recently switched that out with an M-Audio Audiophile 2496 (I do some home recording as a hobby), and that worked fine for several months. Then, I have no idea what caused it, but things started acting screwy where sound was concerned.
I think there's something really screwed up, because when I go into Control Panel -> Sounds and Audio Devices, it shows "No Audio Device" up at the top next to the speaker icon. When I go to the Audio tab, it shows "Modem #0 Line [Out/In]" selected in the Playback/Recording panels respectively. My Audiophile wasn't in the list at all. Also, I show no MIDI Devices where my Audiophile should show up since it has MIDI in/out. I tried disabling my modem (and actually pulling it), but then I have no selection options in any of those Audio dropdowns. I have tried uninstalling my Audiophile (software-level and physically) and reinstalling it, but I get the same thing with the modem selections back in my Audio playback/recording devices or nothing at all in those lists if I have the modem disabled. It's weird because, with the modem enabled, I can play music from Windows Media Player through my Audiophile outputs, even though the Control Panel shows this "Modem #0 Line Out" as the playback device. With the modem out, I can't play music at all - gives me error about no soundcard device.
I've checked for IRQ conflicts, and there are none - my soundcard shows up happily all by itself on IRQ 18. The M-Audio Audiophile driver shows up normally with no yellow exclamation mark or red X next to it. I have tried different PCI slots for the soundcard as well with no change. Also, I've tried putting the original Turtle Beach Santa Cruz card back in, and it has the same strange problem too, so it doesn't seem like it's the soundcard itself. I also tried installing the Audiophile in an old computer, and it worked fine there and showed up normally.
Any suggestions? Do you think it could be the OS? I think I've ruled out soundcard and slots... unless there's some flaw in my logic. What else could it be? I was going to try installing the OS on the other of my 2 drives and changing it to the boot drive to see if a fresh OS install recognizes it. Do you think that's a waste of time? Any other things I could try?
BTW, I've spoken with M-Audio tech support, and they had me try all the stuff I had already tried (I did it again, just in case I missed something), but they were just as baffled as I am with the results.