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from ntl to bt

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:tazz: hi this may be a dumb thing to ask but I'm blown away with this ADSL/router/modem stuff :)
I've only ever had broadband with ntl since I've had me PC so there has never been a problem till now, I've moved house to an area where there is no ntl/cable so bt was the only option, wow what a driffence bt sent the voyager205 which gives me the hassle everyone else gets from what i read on the other posts like disconnects random,cant d/l from dc++ anymore but people can still upload, don't get full server lists on games(which is sorted thanks to billy10men post) and so on, so ran out brought another router/modem by mentor (its all they had £30) thought thats all u have to do just plug it in seems not,
asks for my local isp account information on the install setup what is this and where can i find it, is it my ip or some think like that :)
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