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Graphiccard doesn't work


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#1
Emaly

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Well i just bought myself a new graphiccard because the one i had wasn't big enough so i bought at radeon 9550 3D because i knew that it would work because i earlier borrowed it from a friend and it worked as it should but now when i got my own and put it in my comp it didn't worked well my comp started up as ussual but the only problem was that my monitor didn't worked... it looks like it doesn't work together with the rest of my comp so i borrowed a monitor to see if it was that... :tazz: so do any of you have any idea of what's wrong with it ?? :)
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#2
dsenette

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what do you mean by it didn't work? anything show up on the screen?
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#3
Emaly

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no nothing at all it was black !!
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#4
Retired Tech

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Did you install the drivers for the card

Have you checked the onboard graphics are not set to run
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#5
Emaly

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yeah but the problem ís that even the first time i tried to start up the computer the monitor didnt turn on, it acted like there was no cable in it, then i tried to put the cable in the onboard graphic-card the same thing happened, then i tried to run the computer with the old graphiccard and it started up nicely, then i thought i could install the new driver and then put in the new graphiccard but the installation wouldnt work... hope this clarifyes it

appriciate ur help so far, hope some1 have an idea of what is wrong.
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#6
Retired Tech

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You probably won't install the drivers unless the card is in the PC

If you install it again, make sure it is wired correctly
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#7
Emaly

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Well the problem is that when i connect the card i cant get the monitor to show anything, i know that i have wired it correctly (tried several times, got the old to work and placed the new one in the same way).
But the problem is that i cant install the driver without the card in and i cant get anything on the monitor with the graphic card in so im pretty stuck here.

(tried with another card of same kind (Radeon 9550) and it worked perfectly, tried with another monitor and didnt work with the new graphic card, so can i assume that its the graphic card there is not working?
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#8
Retired Tech

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Obviously you know what to do to install the card, and as another one works, I would ask ATI to check this one
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#9
dsenette

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you could try installing the new card and re-enabling the onboard card in bios....then install the driver for the new card...disable the onboard...and see if that works
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