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question about using ActiveScan [RESOLVED]


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#1
jimojeda

jimojeda

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Hello,

I've tried going to Pandasoft and running activescan and each time I do, when the activescan is running and scanning my PC, it just pauses at "explorer.EXE". I mean, not just any pause, it stays there and doesn't seem to go any further.

I walked out of the room, came back an hour later and it was still there stuck on that file. I had to just stop it, I restarted the computer, went back to Pandasoft to try again, and the same thing happened.

So my question is, is the "explorer.exe" file THAT big that it will take a few hours to scan it all? Or is there a problem with my PC?

Thanks,

Jaime
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#2
Excal

Excal

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Hi Jamie and welcome to Geekstogo :)

It possibly just might be that your computer does not agree with activescan. I have some users who just can't use it. Not sure why.

try one of these online scanners:

HouseCall
Kaspersky

:tazz:

Excal
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#3
jimojeda

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Hey thanks Excal,

By the way, I just went to check and the scanner has already finally moved on and is now about 25% through scanning on my PC.

It took a long time, but it got through it.

Thanks again!

Jaime
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#4
Excal

Excal

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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