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Norton Antivirus Installation Problem


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#1
shay483

shay483

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I am running SP2 on a Dell Inspiron Laptop with Windows XP.
I tried to reinstall Norton Antivirus Corporate Edition Version 9. I uninstalled it without issues, however when I try to install it I get an error message (below) at the end of the install. "The wizard was interrupted before Symantec Antivirus could be completely installed. Your system had not been modified. TO complete installation at another time, please run setup again." This message appears every time I try to install it. I am not canceling the installation at any point. I tried shutting down the system and trying again, with the same result. I even tried to install it in safe mode and received a message saying that windows installer could not start because you are in safe mode. What can I do? Any help would be greatly appreciated. Thank you.
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#2
starjax

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you will need to peform a manuall unintall to finish cleaning up the program: just go here and follow the instructions.

also sometimes the registry entry for hklocal_machine\system\CurrentControlSet\enum\root has its permissions a little off. just right click on root, select permissions and make sure everyone has full control. apply and try the reinstall.
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