[jsn2004]

Please help! I've run SpyBot, Ad-Aware, Pest Patrol, Panda and still have some sort of malware, I think, on my system.

Symptoms:

- Takes several seconds for internet explorer to open
- When I go to MSN, I see view.atdmt showing up in the address area
- I cannot run Javascript it seems
- I cannot click on a URL to open or go to another window

Please find below my Hijack This log:

Logfile of HijackThis v1.99.0
Scan saved at 7:07:53 PM, on 12/27/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Fast.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\taskswitch.exe
C:\WINDOWS\System32\fast.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\Program Files\HPIS\bin\mad.exe
C:\PROGRA~1\ADELPH~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\ONE-TO~1\CP32NBTN.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Documents and Settings\JSN\Desktop\HijackThis.exe
C:\WINDOWS\system32\HPZinw12.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.drudgereport.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\System32\nzdd.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HotKeysCmds] "C:\WINDOWS\System32\hkcmd.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [CoolSwitch] "C:\WINDOWS\System32\taskswitch.exe"
O4 - HKLM\..\Run: [FastUser] "C:\WINDOWS\System32\fast.exe"
O4 - HKLM\..\Run: [MotiveTempBootKey] "C:\WINDOWS\regcheck.exe"
O4 - HKLM\..\Run: [CP4HPOT] "C:\PROGRA~1\HPONE-~1\OneTouch.EXE"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ADELPH~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [CP32NOT] C:\PROGRA~1\ONE-TO~1\CP32NBTN.EXE
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [ALUAlert] €c›\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O15 - Trusted Zone: http://www.investors.com
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-12.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/p...13/invinstl.exe
O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/p...v9.5/ticker.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.s.../ActiveData.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg...ntrol_v1-32.cab
O16 - DPF: {F554B9AB-E6C9-4FA6-BFE7-B3CB24AD5027} (MSN Money Charting) - http://fdl.msn.com/p...11/investor.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: HP Configuration Service - Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~2\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Advertisements]

Read this on trusted zones from www.bleepingcomputer.com

Internet Explorer's security is based upon a set of zones. Each zone has different security in terms of what scripts and applications can be run from a site that is in that zone. There is a security zone called the Trusted Zone. This zone has the lowest security and allows scripts and applications from sites in this zone to run without your knowledge. It is therefore a popular setting for malware sites to use so that future infections can be easily done on your computer without your knowledge as these sites will be in the Trusted Zone..

Which key, Domains or Ranges, is used by Internet Explorer is determined by the URL that the user is trying to reach. If the URL contains a domain name then it will search in the Domains subkeys for a match. If it contains an IP address it will search the Ranges subkeys for a match. When domains are added as a Trusted Site or Restricted they are assigned a value to signify that. If they are assigned a *=4 value, that domain will be entered into the Restricted Sites zone. If they are given a *=2 value, then that domain will be added to the Trusted Sites zone.

Adding an IP address works a bit differently. Under the SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges key you may find other keys called Ranges1, Ranges2, Ranges3, Ranges4,... Each of these subkeys correspond to a particular security zone/protocol. If you add an IP address to a security zone, Windows will create a subkey starting with Ranges1 and designate that subkey as the one that will contain all IP addresses of a particular security zone for a particular protocol. For example, if you added http://192.168.1.1 as a trusted sites, Windows would create the first available Ranges key (Ranges1) and add a value of http=2. Any future trusted http:// IP addresses will be added to the Range1 key. Now if you added an IP address to the Restricted sites using the http protocol (ie. http://192.16.1.10), Windows would create another key in sequential order, called Range2. This would have a value of http=4 and any future IP addresses added to the restricted sites will be placed in that key. This continues on for each protocol and security zone setting combination.

If you ever see any domains or IP addresses listed here you should generally remove it unless it is a recognizable URL such as one your company uses. The most common listing you will find here are free.aol.com which you can have fixed if you want. I personally remove all entries from the Trusted Zone as they are ultimately unnecessary to be there.

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\System32\nzdd.dll

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing)

O15 - Trusted Zone: http://www.investors.com

The following are not necessarily spyware/malware, but we suggest you place a check mark next to the following entries, as these programs may be taking up system resources.

O4 - HKLM\..\Run: [HotKeysCmds] \"C:\WINDOWS\System32\hkcmd.exe\"
(Description: Intel hotkey applet. Unnecessary. Removing this will free up a small amount of system resources.)

O4 - HKLM\..\Run: [FastUser] \"C:\WINDOWS\System32\fast.exe\"
(Description: Installs as part of Windows XP PowerToys as an option for very-fast user switching (allowing a keystoke to switch users instead of using the login screen). It is only used for the hot-key switch and yet it hogs 1.5 megs of memory in two separate processes (one run by the user & one by the system). We suggest removing this to free up system resources.)

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
(Description: RealPlayer scheduler. Completely unnecessary. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
(Description: Logitech Image Studio system tray applet. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
(Description: Microsoft Office startup assistant. Not necessary. Removing this entry will free up a significant amount of system resources.)

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files (if found):

C:\WINDOWS\System32\nzdd.dll

C:\Program Files\Viewpoint<<this folder

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin
Click OK and Disk Cleanup will delete those files for you.

Reboot and post a fresh log.

[coachwife6]

Read this on trusted zones from www.bleepingcomputer.com

Internet Explorer's security is based upon a set of zones. Each zone has different security in terms of what scripts and applications can be run from a site that is in that zone. There is a security zone called the Trusted Zone. This zone has the lowest security and allows scripts and applications from sites in this zone to run without your knowledge. It is therefore a popular setting for malware sites to use so that future infections can be easily done on your computer without your knowledge as these sites will be in the Trusted Zone..

Which key, Domains or Ranges, is used by Internet Explorer is determined by the URL that the user is trying to reach. If the URL contains a domain name then it will search in the Domains subkeys for a match. If it contains an IP address it will search the Ranges subkeys for a match. When domains are added as a Trusted Site or Restricted they are assigned a value to signify that. If they are assigned a *=4 value, that domain will be entered into the Restricted Sites zone. If they are given a *=2 value, then that domain will be added to the Trusted Sites zone.

Adding an IP address works a bit differently. Under the SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges key you may find other keys called Ranges1, Ranges2, Ranges3, Ranges4,... Each of these subkeys correspond to a particular security zone/protocol. If you add an IP address to a security zone, Windows will create a subkey starting with Ranges1 and designate that subkey as the one that will contain all IP addresses of a particular security zone for a particular protocol. For example, if you added http://192.168.1.1 as a trusted sites, Windows would create the first available Ranges key (Ranges1) and add a value of http=2. Any future trusted http:// IP addresses will be added to the Range1 key. Now if you added an IP address to the Restricted sites using the http protocol (ie. http://192.16.1.10), Windows would create another key in sequential order, called Range2. This would have a value of http=4 and any future IP addresses added to the restricted sites will be placed in that key. This continues on for each protocol and security zone setting combination.

If you ever see any domains or IP addresses listed here you should generally remove it unless it is a recognizable URL such as one your company uses. The most common listing you will find here are free.aol.com which you can have fixed if you want. I personally remove all entries from the Trusted Zone as they are ultimately unnecessary to be there.

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\System32\nzdd.dll

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe

O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing)

O15 - Trusted Zone: http://www.investors.com

The following are not necessarily spyware/malware, but we suggest you place a check mark next to the following entries, as these programs may be taking up system resources.

O4 - HKLM\..\Run: [HotKeysCmds] \"C:\WINDOWS\System32\hkcmd.exe\"
(Description: Intel hotkey applet. Unnecessary. Removing this will free up a small amount of system resources.)

O4 - HKLM\..\Run: [FastUser] \"C:\WINDOWS\System32\fast.exe\"
(Description: Installs as part of Windows XP PowerToys as an option for very-fast user switching (allowing a keystoke to switch users instead of using the login screen). It is only used for the hot-key switch and yet it hogs 1.5 megs of memory in two separate processes (one run by the user & one by the system). We suggest removing this to free up system resources.)

O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe -osboot
(Description: RealPlayer scheduler. Completely unnecessary. Removing this entry will free up a small amount of system resources.)

O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
(Description: Logitech Image Studio system tray applet. Not necessary. Removing this entry will free up a small amount of system resources.)

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
(Description: Microsoft Office startup assistant. Not necessary. Removing this entry will free up a significant amount of system resources.)

Please reboot into safe mode (continually tap the F8 key while your system is starting, select Safe Mode from the menu).
Be sure you're able to view hidden files, and remove the following files (if found):

C:\WINDOWS\System32\nzdd.dll

C:\Program Files\Viewpoint<<this folder

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin
Click OK and Disk Cleanup will delete those files for you.

Reboot and post a fresh log.