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Windows Defrag - Cannot connect to Diskeeper?


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#1
manchal

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Hey, having trouble defragmenting my computer;

When I attempt to run the normal defrag program or 'Diskeeper Lite', a message pops up saying "Unable to connect to the Diskeeper service in the selected machine. Connecting to the local Diskeeper service...", but does nothing afterwards.

Is there a way to remedy this? In dire need of a system clean-up :S

Thanks,

Mark
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#2
yardguard

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The Diskeeper service is not running.

Start/Run/.....Type services.msc in the box and click ok.

Find the Diskeeper service and start it....if you want it to start automaticly then right click the service and choose properties and set it on automatic.....
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#3
manchal

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Thanks Yardguard, followed your advice - but there was no item named 'Diskeeper' or any service related to it. Will I need to download or reinstall anything to resolve this?? Tis all very strange..
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#4
gerryf

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how are you defragging (starting it)

Start > run
dfrg.msc
<enter>

what happens?
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#5
manchal

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I usually go through 'all programs' > 'accessories' > 'system tools' > 'disk defragmenter' (which now comes up with the 'could not connect...' message), but even following the above 'run > dfrg.msc' command just creates the same message.
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#6
darth_ash

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Lets try running defrag from command-prompt.
Follow the steps below:
Start -> Run.
Type: cmd.
Press <enter>.

In the newly opened, command-prompt window type: defrag c:
Press <enter>

Does the defrag process start, or do you get the same error message?
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#7
manchal

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Thanks for the quick reply - Error message doesn't come up and defrag seems to operate, albeit from within the command-prompt window (i.e. it's given an analysis report; total space, space free, % file fragmentation) rather than in the normal program window.

At least something seems operational now, will I need to go through the 'run' procedure to defrag in the future or can the original program be resolved?
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#8
darth_ash

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Dont' worry. We will try and help you get back the normal Windows defragmentor.
I just asked you to run it through cmd; just to check if Diskeeper has has replaced the standered Windows Defrag DLLs.
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#9
darth_ash

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Well, we got two solutions on our hand:

1) Uninstall Diskeeper Lite, the LITE version is'nt that good anyway. So that Windows XP default defragmenter can run.

2) If you want to keep Diskeeper Lite; try re-installing it.
And check if a service exists as Post#2 by yardguard.
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#10
manchal

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Thanks darth ash, yeah the cmd window operates fine and 'defrag.exe' & 'dfrgntfs.exe' are running (through the cmd, but it doesnt give a progress report). Uninstalled diskeeper lite a week ago, hoping that would sort it out, but the default defrag didn't fix.

I agree, lite wasn't great - always preferred using the default anyway.
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#11
darth_ash

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I want you to examine a part of your Windows Registry; follow the steps below:
Start -> Run.
Type: regedit.
Press <enter>

In the Registry Editor Window Goto: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MMC\SnapIns\{43668E21-2636-11D1-A1CE-0080C88593A5}.
In the right pane; Pls. verify the following variables and their values:
(Default) = DfrgSnapin
NameString = Disk Defragmenter
NameStringIndirect = @dfrgres.dll,-11
About= {B5C45061-2729-11D1-A1D7-0080C88593A5}
NodeType = {43668E22-2636-11D1-A1CE-0080C88593A5}

If anyone of them is different; post back and report which one is different with the value in your registry. Pls. dont modify anything as yet.
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#12
manchal

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NameString is 'Diskeeper Lite' and NameStringIndirect is '@dkres.dll,-3044' (all other variables are as you described).
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#13
darth_ash

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Looks like we might have nailed the problem.
Download the attached win_defrag_restore.zip; file. Unzip it.
Double-click on the win_defrag_restore.reg file; to merge it with the registry.
Reboot your PC.
Try Windows Defragmenter.

Edited by darth_ash, 24 September 2005 - 03:06 PM.

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#14
darth_ash

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Sorry, Double post!

Attached Files


Edited by darth_ash, 24 September 2005 - 03:06 PM.

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#15
manchal

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ARRGGHH! Followed the instruction with regard to the .reg file, checked the registry editor and the variables had been changed to your original names, rebooted, a message appeared saying 'Application Error: could not update the display', tried to run disk defragmenter - same old message!

*commencing hair tearing* :tazz:

Edited by manchal, 24 September 2005 - 03:27 PM.

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