However I am logged in as an administrator so I don't see what the problem is...
Can't start services
Started by
davew9999
, Sep 23 2005 02:56 PM
#1
Posted 23 September 2005 - 02:56 PM
However I am logged in as an administrator so I don't see what the problem is...
#2
Posted 23 September 2005 - 03:10 PM
an administrator, or THE administrator
The error is installation to START the service, or install the service?
Do you have any kind of registry locking program installed, or registry monitoring program installed?
The error is installation to START the service, or install the service?
Do you have any kind of registry locking program installed, or registry monitoring program installed?
#3
Posted 23 September 2005 - 03:13 PM
also, you didn't, by any chance, disable any default services using one of the Internet guides--specificaly, cryptographic services or RPC?
#4
Posted 23 September 2005 - 03:16 PM
I'm logged in as an administrator.
Its to start the service, the service is already installed as its on the services list on admisistrative options... it says its status is "stopping" though
Its to start the service, the service is already installed as its on the services list on admisistrative options... it says its status is "stopping" though
#5
Posted 23 September 2005 - 03:20 PM
Also i've not disabled any services. Only just reformatted my PC and havn't touched any services
#6
Posted 23 September 2005 - 03:24 PM
did you install the Digital Persona software first, or is that what you are talking about?
Did you reboot?
Did you reboot?
#7
Posted 23 September 2005 - 03:26 PM
Its part of the installation so I can't actually install it. It installs all the files and then tries to start the service at the end of installation. After about 5 minutes it pops up saying couldn't start the service and retry or cancel... if i retry then the same just happens again
#8
Posted 23 September 2005 - 03:27 PM
did you reboot
#9
Posted 23 September 2005 - 03:31 PM
Yep i've rebooted a few times since my 1st attempt but the same happens still
#10
Posted 23 September 2005 - 03:31 PM
did the software come ona disk, or did you download it?
The original software was/is out of date
http://www.microsoft...d/Download.mspx
The original software was/is out of date
http://www.microsoft...d/Download.mspx
#11
Posted 23 September 2005 - 03:32 PM
also, are you using RTM, Sp1, or sp2?
#12
Posted 23 September 2005 - 03:34 PM
I downloaded it from that exact website. Is there anyway to uninstall services so i can try again?
Im using SP2 aswell
Im using SP2 aswell
#13
Posted 23 September 2005 - 03:41 PM
start > run
services.msc
<enter>
What is the file for the fingerprint service?
What are the dependencies?
Is fast user switching service on or off? Terminal Services?
services.msc
<enter>
What is the file for the fingerprint service?
What are the dependencies?
Is fast user switching service on or off? Terminal Services?
#14
Posted 23 September 2005 - 04:01 PM
The fingerprint service is called "Biometric Authentication Service" and the file is at path "C:\Program Files\DigitalPersona\Bin\DpHost.exe"
Dependencies are "Remote Procedure Call (RPC)"
Fast user switching service is on and so is terminal service
Dependencies are "Remote Procedure Call (RPC)"
Fast user switching service is on and so is terminal service
#15
Posted 23 September 2005 - 04:13 PM
uninstalling the software in add/remove should uninstall the service as well.
After that, try installing in safe mode,,,,
After that, try installing in safe mode,,,,
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