Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

"Device Installer Error" message..HELP


  • Please log in to reply

#16
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Then the only thing to make a difference to this is the updated installer, if you have the inclination, clean install the software
  • 0

Advertisements


#17
seattle2005er

seattle2005er

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
there was nothing to install. I had everything.
  • 0

#18
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Is that when you checked the camera software
  • 0

#19
seattle2005er

seattle2005er

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
yes
  • 0

#20
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
I can only suggest you remove the camera software, use Tune Up 2006 to check things

http://fileforum.bet...06/1054599376/1

Run disc clean up then registry clean up then click optimize to run reg defrag which needs a reboot, after the reboot, run XP Defragmenter then re-install the camera software
  • 0

#21
seattle2005er

seattle2005er

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
Ok, well thank you very much for the help . I will try what you said but I'm very sleep, so I'll do it tommorow. Thanks once again.
  • 0

#22
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
I am hoping there was something wrong with Windows Installer or obsolete software which was interferring with this.

Hope it goes well
  • 0

#23
seattle2005er

seattle2005er

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
I tried all that stuff you told me to do and it didn't work . Here is a picture I took of the device manager, maybe it might help somehow. This is taken when the camera was plugged into the computer. http://img.photobuck...ct05/screen.jpg
  • 0

#24
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
If you right click either of the devices with the exclamation mark, then click properties, the general tab will have a box with a code number

Can you post this
  • 0

#25
seattle2005er

seattle2005er

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
the first one is CODE 1
the second one is also CODE 1 ,
btw each time I click properties on either of those, the DEVICE INSTALLER ERROR message appears again, and i ahve to click OK, then it takes me to the properties
  • 0

Advertisements


#26
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Code 1
This device is not configured correctly. (Code 1)

To update the drivers for this device, click Update Driver. If that doesn't work, see your hardware documentation for more information.

Solution button: Update Driver

This code means that the system has not had a chance to configure the device. To resolve the problem, follow the instructions in the Device Status box. In addition, you may be able to resolve this issue by removing the device in Device Manager, and then running the Add New Hardware wizard from Control Panel.

FROM HERE

http://support.micro...kb;en-us;125174

  • 0

#27
seattle2005er

seattle2005er

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
when I click reinstall driver it won't let me because the DEVICE INSTALLER ERROR message comes up again
  • 0

#28
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Does the device status give any clue

Can you unistall it (again :tazz: ) then load the CD, cancel it when it say about installing, then click start, control panel, add / remove then use this to install it
  • 0

#29
seattle2005er

seattle2005er

    Member

  • Topic Starter
  • Member
  • PipPip
  • 77 posts
The device status does not give any clue. Im currently installing the driver files the way you told me too.. Its taking a while but it soundslike its doing it, says REGISTERING FILES...PLEASE WAIT
  • 0

#30
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Maybe Windows will recognise it uses its own system

I would give the " WAIT " as long as you can, Business Contact Manager stays like this for 20 mins
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP