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Problem printing from Canon BJC-250


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#1
Estrada

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Howdy!

Not too long ago I had to wipe my computer (Dell laptop: Smartstep 200N) and reinstall windows--everything has been fine, and I haven't had any problems since I reinstalled windows. However I was unable to complete the installation of my Canon BJC-250 printer from the manufacturer's disk (though I was able to install it previously when running XP, Home SP1 about a year ago).

I figured the problem might be that the installation disk is for Windows 98 & 95, so I downloaded the driver from Canon's website for XP (v.150) and was able to "successfully" install my BJC-250.

However I've been unable to print...from any program (I've went through all of the Windows troubleshooter steps) or from prompt commands. I can print directly from the printer (autonomously), so it is working properly.


Any ideas as to what might be wrong and/or how I can print?
Thanks!
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#2
chirp

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do you mean it doesn't print at all or it just prints white sheets
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#3
Estrada

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do you mean it doesn't print at all or it just prints white sheets

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Doesn't print at all.

It seems like there's no communication between the PC and the printer (I've triple checked the connection between them, and it seems fine).
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#4
chirp

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Is your printer hooked through a usb port or serial, if it is a usb port does a message at the bottom of the screen say it has been installed properly?
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#5
Estrada

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Is your printer hooked through a usb port or serial,  if it is a usb port does a message at the bottom of the screen say it has been installed properly?

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Through the serial lpt1 port.
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#6
chirp

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If it has a usb conection may i sugest using that?..... If not maybe u accidentally downloaded the windows 98 driver? maybe try uninstalling the driver and installing it from here http://drivers.soft3..._250-23311.html write back and let me no
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#7
Estrada

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If it has a usb conection may i sugest using that?..... If not maybe u accidentally downloaded the windows 98 driver? maybe try uninstalling the driver and installing it from here http://drivers.soft3..._250-23311.html write back and let me no

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It doesn't have a USB connection, and the driver I downloaded is the exact same file you directed me to.

Any other ideas?
Thanks for your replies!
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#8
chirp

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Hmm running out of ideas but i am wondering i no this may sound dumb i'm not an expert so don't laugh at this but i am wondering do u need to install a driver for your serial port?
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#9
Estrada

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Hmm running out of ideas but i am wondering i no this may sound dumb i'm not an expert so don't laugh at this but i am wondering do u need to install a driver for your serial port?

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I don't believe so, but I'll double check.
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#10
oneref

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How many 250's are in your printer and fax folder (control panel, printers and faxes)? If you have a copy1 you need to un/reinstall. Good luck.
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#11
Estrada

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How many 250's are in your printer and fax folder (control panel, printers and faxes)? If you have a copy1 you need to un/reinstall. Good luck.

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Just one.
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#12
oneref

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Can you print a test page from that? Right click, left click on properties and click "print test" page on the bottom right. According to Canon sight it's a parrallel port so make sure that's what your using. LPT1 is the parrallel port which I think you mentioned. I'm sure you have it setup as "default printer" as well with the check marked on the 250?
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#13
oneref

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This the same driver you got?

bjc250Win2kXPv150.exe
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#14
Estrada

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Can you print a test page from that? Right click, left click on properties and click "print test" page on the bottom right. According to Canon sight it's a parrallel port so make sure that's what your using. LPT1 is the parrallel port which I think you mentioned. I'm sure you have it setup as "default printer" as well with the check marked on the 250?

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No I can't print a test page; and yes it is the default printer.

(the printer works--you can print a status page by holding down the power button when you turn it on and waiting until it beeps a certain number of times, but it doesn't need to be connected to a computer to do this)


This the same driver you got?

bjc250Win2kXPv150.exe

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Yes.
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#15
wrdmatt

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when you print out say on word, do u select the right printer?

Also, dont suppose u have any other connections in the back of ur computer u can try it with?
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