[octoberlyn]

My AVG virus scanner found Win32/Nsag (without .a or .b) in my Wininet.dll file.
I've quarantined the file in AVGs virus vault. I was able to get on the internet by searching
for another Wininet.dll file and finding it with a different browser (don't ask, it just worked).
I'm able to navigate the internet, but my Norton Crash Guard program stops me from doing
certain things (like when I try to access info about Win32/Nsag in virus encyclopedias or when
I try to get my e-mail from my other browser account). Most info I've found talks about .a or .b.
What to do now?

[Advertisements]

Welcome to GTG.

Do you still have that file in your AVG virus vault? You might need it again if you don't have Windows NT or up.

Please read the first link in my signature and follow the steps outlined there. When you are ready, post the HijackThis log here.

[greyknight17]

Welcome to GTG.

Do you still have that file in your AVG virus vault? You might need it again if you don't have Windows NT or up.

Please read the first link in my signature and follow the steps outlined there. When you are ready, post the HijackThis log here.

[octoberlyn]

Hijackthis.log file below. Ran into problems with other steps, however.
* Ran Winsock2Fix - okay
* Downloaded and tried to run CleanUp! - message "A required .DLL file,
C:\WINDOWS\SYSTEM\WININET.DLL, was not found."
* Had AdAware on system - tried to run - message same as above, plus "Cannot find
C:\...Ad-Aware.exe (or one of its components). Make sure path and filename. . ."
* After putting my WININET.DLL File into AVGs virus vault (it's still there), I
scanned the system again - no other virus detected.

Thanks for any help you can offer. This is the greatest!!!


Scan saved at 9:05:59 AM, on 9/26/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\E_S4I2L1.EXE
C:\WINDOWS\STARTER.EXE
C:\PROGRAM FILES\NORTON CRASHGUARD\CGMENU.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\NORTON UTILITIES\SYSDOC32.EXE
C:\PROGRAM FILES\NORTON CRASHGUARD\CG16EH.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\NETSCAPE.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...onsumer&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...archbar&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.altavista.com"); (C:\Program Files\Netscape\Users\octoberlyn793\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: PeoplePC FixedBandBHO - {3DE88907-3E38-11D4-BEB2-CBE76C0598DD} - C:\PROGRAM FILES\ISP50\BIN\BANDOBJECT.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [EPSON Stylus CX6400] C:\WINDOWS\SYSTEM\E_S4I2L1.EXE /P19 "EPSON Stylus CX6400" /O7 "EPUSB1:" /M "Stylus CX6400"
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [Norton CrashGuard Monitor] "C:\PROGRAM FILES\NORTON CRASHGUARD\CGMenu.EXE"
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\RunOnce: [test]

O4 - HKCU\..\RunOnce: [test]

O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://jump.altavista.com/avie5/home (file missing)
O9 - Extra 'Tools' menuitem: AV Home - {06FE5D04-8F11-11d2-804F-00105A133818} - http://jump.altavista.com/avie5/home (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICRO~13\INETREPL.DLL (file missing)
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICRO~13\INETREPL.DLL (file missing)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICRO~13\INETREPL.DLL (file missing)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .avi: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npavi32.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npswf32.dll

[greyknight17]

OK, can you find that wininet.dll file in your c:\windows\system\ folder at all now? Does it exist? If it's not there, then I want you to release that wininet.dll file from the virus vault...YES, release it so it's free We need to cure that file so it's working properly again.

Before we do the fix, I want to give you a warning/note here. See the below instructions in RED. Make SURE you can cure the wininet.dll file before proceeding any further below the RED instructions. Otherwise you will run into problems since Panda scan will detect and delete that bad wininet.dll file (unless we cure it successfully first). So if it's cured successfully, you may continue on with the remaining fix:

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Download smitRem at http://noahdfear.gee.../click.php?id=1 and save the file to your desktop.

Please download Ewido Security Suite at http://www.ewido.net/en/download/ and read the Ewido setup instructions at http://rstones12.gee.../ewidosetup.htm. Install it, and update the definitions to the newest files. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow the download and setup instructions at http://rstones12.gee...areSE_setup.htm. Otherwise, check for updates. Don't run it yet!

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/CleanUp.exe ) and install it. Don't run it yet.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!. Run CleanUp! and click on the Options button. Uncheck 'Scan local drives for temporary files'. Also uncheck those two Newsgroup entries if you don't want to delete them. Click OK and then click on the CleanUp! button. Let it run. After it's done, choose Yes to logoff.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\RunOnce: [test]

O4 - HKCU\..\RunOnce: [test]


Run the smitRem.exe tool you downloaded earlier. Follow the prompts on the screen. Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

If you are using Windows 95/98 or Windows ME, you MUST do the following steps that are enclosed in the starting and ending double lines before proceeding any further (if you have problems STOP right now and tell us what the problem is):
========================================================================
Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

copy c:\windows\system\wininet.dll c:\windows\desktop
del copy.bat

Save the file as "copy.bat". Make sure to save it with the quotes. Double click on it.

Reboot. Scan the desktop folder with eTrust Web Scanner at http://www3.ca.com/s...sinfo/scan.aspx. When done, make sure the box is checked for wininet.dll and click cure.

Go to Start->Run and type in notepad and hit OK. Then copy and paste the following into Notepad:

del c:\windows\system\wininet.dll
del c:\windows\system\oleadm.dll
del c:\windows\system\oleext.dll
copy c:\windows\desktop\wininet.dll c:\windows\system
del delete.bat

Save the file as "delete.bat". Make sure to save it with the quotes. Double click on it.
========================================================================

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:

* Click on scanner.
* Click on Complete System Scan and the scan will begin.
* NOTE: During some scans with ewido it is finding cases of false positives.
* You will need to step through the process of cleaning files one-by-one.
* If Ewido detects a file you KNOW to be legitimate, select none as the action.
* Do NOT select 'Perform action on all infections'.
* If you are unsure of any entry found, select none for now.
* When the scan is finished, click the Save report button at the bottom of the screen.
* Save the report to your desktop.

Close Ewido.

Next go to Control Panel->Display->Desktop (or Appearance)->Customize Desktop->Web-> Uncheck 'Security Info' if present.

Reboot back into Windows and go to http://www.pandasoft.../activescan.htm to do a full system scan. Make sure the autoclean box is checked. Save the scan log.

Then post the Panda log here along with the logs for HijackThis, smitfiles.txt and Ewido.

[octoberlyn]

I'm just getting started on the process and noticed that on the Ewido
site, it says it is for Windows 2000 and XP - I'm running Windows 98.
Should I still download and use?

[octoberlyn]

While waiting for your reply on Ewido, I decided to run the CleanUp and Hijack.This
scan. After checking those you noted and hitting Fix Checked - came up with
following error:
_______________________________________________________________________________
Unexpected error occurred!
Error #52 (Bad file name or number) in Sub GetLongPath(.com).

Please send a report to [email protected], mentioning what you were doing, and what version of Windows you have.

This message has been copied to your clipboard.
_______________________________________________________________________________
Next step?

[greyknight17]

Yes, ignore the Ewido part...only for Windows 2000/XP.

Try fixing those entries again in HijackThis...

But make sure you can cure that wininet.dll file before proceeding any further.

[octoberlyn]

Okay, I reran the HijackThis and those three files were gone. So I ran SmitRem (file below)
I then started the process in red. When I got to 'Scan the desktop folder with eTrust Web Scanner'
I got stopped because it says my browser isn't the right version. Here's my problem - I'm using
Netscape (not my regular browser) because I found another WININET.DLL file and when I had tried to
update Netscape earlier, it wouldn't let me. How do I get around this?

[octoberlyn]

YOU AREN'T GOING TO BELIEVE THIS!! I think its fixed????!!!!

Waiting for your reply (I'm a little impatient - not your fault - mine), I tried to get an upgrade to my browser. Well, what I did was reinstall the internet explorer 5.5. After that, I was able to run the eTrust Web scanner and LOW AND BEHOLD!! there was no virus in my WININET.DLL file. HOW DID THAT HAPPEN?? Prior to reinstalling the explorer, I was getting the pop-up screen from AVG every minute or so telling me I had a virus in my ---.DLL file. Not anymore - I even scanned that file again using AVG - no virus???

Just for checks and balances, here is my latest HijackThis log. What think?

By the way, in the log it has O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe. What's PTSNOOP?

Can't wait to hear from you.


Logfile of HijackThis v1.99.1
Scan saved at 8:32:00 PM, on 9/27/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\E_S4I2L1.EXE
C:\WINDOWS\STARTER.EXE
C:\PROGRAM FILES\NORTON CRASHGUARD\CGMENU.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\NORTON UTILITIES\SYSDOC32.EXE
C:\PROGRAM FILES\NORTON CRASHGUARD\CG16EH.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OUTLOOK.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presa...onsumer&LC=0409
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.washingtonpost.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presar...archbar&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.altavista.com"); (C:\Program Files\Netscape\Users\octoberlyn793\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: PeoplePC FixedBandBHO - {3DE88907-3E38-11D4-BEB2-CBE76C0598DD} - C:\PROGRAM FILES\ISP50\BIN\BANDOBJECT.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [EPSON Stylus CX6400] C:\WINDOWS\SYSTEM\E_S4I2L1.EXE /P19 "EPSON Stylus CX6400" /O7 "EPUSB1:" /M "Stylus CX6400"
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [Norton CrashGuard Monitor] "C:\PROGRAM FILES\NORTON CRASHGUARD\CGMenu.EXE"
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: AV &Translate - {06FE5D05-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL - {06FE5D02-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host - {06FE5D03-8F11-11d2-804F-00105A133818} - http://search.presar...&c=2c00&LC=0409 (file missing)
O9 - Extra button: (no name) - {06FE5D04-8F11-11d2-804F-00105A133818} - http://jump.altavista.com/avie5/home (file missing)
O9 - Extra 'Tools' menuitem: AV Home - {06FE5D04-8F11-11d2-804F-00105A133818} - http://jump.altavista.com/avie5/home (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICRO~13\INETREPL.DLL (file missing)
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICRO~13\INETREPL.DLL (file missing)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICRO~13\INETREPL.DLL (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .avi: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npavi32.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npswf32.dll
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab

[greyknight17]

That ptsnoop file is related to your modem. It's a valid process...unless you think it's causing problems? Scan the file with your antivirus program if you wish to make sure.

Your log is clean.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.

[octoberlyn]

Thanks for the info about PTSNOOP - it just sounded 'snooping'. No, I'm not having trouble with it. Seems Fine.

The system is running great! Not a problem. Thanks so much for your help. I'd like to make a donation to the great work you all do. It is SOOOO HELPFUL to people like me who are semi-savvy, but things computer world just speed up so fast I can't keep up. I'm an OLD programmer - (from 1981) and this is an new frontier for me.

Thanks again@!

[greyknight17]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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