Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

windows me boot problem


  • Please log in to reply

#1
ratbert1961

ratbert1961

    New Member

  • Member
  • Pip
  • 1 posts
my home computer got hijacked over the weekend. between spybot, adaware, and hijack this i was able to get rid of the malware but i have a residual problem.

when i start my computer i get a grey error box right about the time the background image comes up but before the taskbar shows up saying that MPREXE.exe has caused an error in KERNEL32.dll and is shutting down. when i click "ok" the task bar comes up but then the hourglass stays on and if you check with ctrl+alt+del it shows that explorer is (not responding).

the computer will start in safe mode and i have tried to use system restore but it locks up in the middle of the process and fails to restore.

what does MPREXE.exe do, anyway and what can i do to get things going again?

thanks
  • 0

Advertisements


#2
Retired Tech

Retired Tech

    Retired Staff

  • Retired Staff
  • 20,563 posts
Process File: mprexe.exe
Process Name: Windows Routing Process

Description: mprexe.exe is a process which is initiated by Microsoft Windows 9x and ME only. It allows the computer to use multiple network protocols, and network adapters by routing between both. This hidden process will only appear in the Windows task list should there be a problem with it. Otherwise it should be left enabled.

Try here

http://support.micro...kb;en-us;265371
  • 0

#3
Guest_1069_*

Guest_1069_*
  • Guest
Take a look at these two links:

http://support.micro...om/?kbid=192249

http://www.adobe.com...ocs/321957.html

If you are still having problems post back and I am sure that somebody will be able to help.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP