Hello, I did not get to do the cleaning out of the system restore until now. After I did it, I ran Adaware and there were some possible browser hijack entries I removed with aAdaware. That is #1. But MOST important, I deleted a folder with system restore off that was my son's user id info. There are 2 files in the "Documents and Settings" folder, one is Taylor there other is Taylor.taylor. I deleted the Taylor.taylor and now when I go to his user ID his desktop is gone.There was only Taylor as a user ID in addition to my admin user id. How do I recover what I deleted? The recycle bin shows empty, system restore is off. I found no information in Microsoft's knowledgebase. I recall probably 10-15 years ago using Norton Utilities to recover deleted files. Please help me with that and then perhaps we can figure out the browser issue also.