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PokaPoka## Problem [RESOLVED]


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#16
rwhgtg

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Phil,

Hello, I did not get to do the cleaning out of the system restore until now. After I did it, I ran Adaware and there were some possible browser hijack entries I removed with aAdaware. That is #1. But MOST important, I deleted a folder with system restore off that was my son's user id info. There are 2 files in the "Documents and Settings" folder, one is Taylor there other is Taylor.taylor. I deleted the Taylor.taylor and now when I go to his user ID his desktop is gone.There was only Taylor as a user ID in addition to my admin user id. How do I recover what I deleted? The recycle bin shows empty, system restore is off. I found no information in Microsoft's knowledgebase. I recall probably 10-15 years ago using Norton Utilities to recover deleted files. Please help me with that and then perhaps we can figure out the browser issue also.

Thanks,

Rob
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#17
Crustyoldbloke

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I think I understand. It's just the ID you want back and not the content of any folder.

Go to Control Panel>User Accounts>Create a New Account and put the info back in.

I am not up on Norton AV (most of us aren't since none of us will use it), although I am pretty good at uninstalling it.

There are some programmes available for recovering data from the HDD, but I couldn't tell you how good any of them are.
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#18
rwhgtg

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Phil,

The ID is still on the login screen, it is contents of the folder Taylor.taylor found in C:\Documents and Settings folder that I deleted. When I bring up the Taylor.taylor folder these folders are "grayed out":

Application Data
Local Settings
My Recent Documents
NetHood
PrintHood
SendTo
Templates

These folders still show the yellow folder icon:

Cookies
Desktop
Favorites (this has the Star icon)
Start Menu
Taylor's Documents
Windows

I believe that I have lost the picture he had on his desktop as his background, the icns on his desktop and perhaps other files. The delete process deleted probably 50 files, some I recall were the "Thumbs" and "desktop" files, others were a long string of alphanumerics.

Also, should I be using "fast reply" or "add reply" when I reply to you?

Rob
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#19
Crustyoldbloke

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Hello Rob

It doesn't really matter which you choose to reply with; both work OK.

Doing what I said previously, will ungrey those folders and may even restore the info, although I am doubtful of that.

You could always try this programme:

http://www.gold-soft...y-file3032.html

Let me know if its any good.
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#20
rwhgtg

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Hello Phil,

All has gone well over the last week. I did not use the retieval software. I did not lose any necessary files. Thank you again for your help.

Rob
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#21
Crustyoldbloke

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Glad it went well Rob. You are very welcome to the help.

I will leave this thread open for a few days in case of misfortune.
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#22
Crustyoldbloke

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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