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#1
Irish49

Irish49

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I have 2 problems. 1) One pc has no icons on the desktop when I start up the pc. After rebooting several times and doing a windows XP repair, I still have the same problem.
2) After I power up and get to the desktop the pc shows a blue screen with lots of words and then within 3-4 seconds, it reboots again. I unplugged the power and all the connections, I checked inside the case for any damage. I then did an xp repair and now I get the names of some of the corrupt files i.e. sav2.exe and 2 other files that I do not recognize (they're about 7-8 letters long). Should I reformat both h.d.? What causes no icons to appear on the desktop.
They are both Dells GX260's. :tazz:

Thanks
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#2
dagger

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I would also suggest you to boot to safe mode and uninstall the latest install software. And remove any new hardware added to the system.

Your System problem could be because of unnecessary programs at the startup.
Just boot to safemode and clear the startup items.
start->run->type msconfig, hit enter. Click on startup tab and clear all the programs except firewal and antivirus.

Also your system is crashing with some errors and restarting. To stop it from doing automatic restarts, right click on "my computer", click properties, click advanced, click "startup and recovery", then uncheck "Automatic Restart". Once you do that i will show you the "Stop error" next time the system crashes.
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#3
Irish49

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Thanks for your post. I did as you said. I rebooted to Safe Mode. At that point if I was rebooting normally to windows I would have gotten to the desktop and then the pc would have again rebooted. But when I was in safe mode, it didn't do that right away. I was able to go to My Computer and then properties, advanced etc. and unclick automatic restart. When it did reboot I got the blue screen with all those words I don't understand : ) No new software or hardware was installed lately.
It froze at that point so I shut down. Can you give me the next step on what to do? Or should I just reformat and be done with it?
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#4
Retired Tech

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Try here first

http://www.geekstogo...ws_XP-t138.html
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#5
Johanna

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The exact error message on that blue screen would help.

Johanna
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#6
dagger

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hi Irish
you may note down the Stop error code on the blue crash screen and post it here. These codes are helpful in finding out what kind of crash was it.
Also you might have noticed a message all in caps. Post that here, it will be something like "UNMOUNTABLE_BOOT_VOLUME" or "IRQ_LESS_THAN_OR_EQUAL_TO" .
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#7
gerald.janda

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did u get your computer working right.. i just got mine working... it was wininet.dll file that was corrupted or missing.. or what ever it was... its working now.. .if you still need help.. let me know... get back with me... i will show you the way...
experience is the best way to learn and gain knowledge... but yeah..my comp had the same symptoms... no icons.... then.. no background.. then.. it was jsut like... What the...... anyways... holla...gerald...
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