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URGENT! HCLEAN32.EXE REMOVAL


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#1
marianux

marianux

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Hi im a guy from peru, thanks in advance, my pc is having a tremendous problem caused by a trojan named hclean32.exe which norton antivirus has founded(but is unable to repare) . i have get rid of the norton antivirus as it only overloads my pc. Here i send my hijack this log and and a silent runners post:
Plx help me sort out this problem as i am afraid of deleting files i have read in other posts.

"Silent Runners.vbs", revision 40.1, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Washer" = "C:\Program Files\Washer\washer.exe /0" ["Webroot Software, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"CountrySelection" = "pctptt.exe" ["PCtel, Inc."]
"SunJavaUpdateSched" = "C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe" ["Sun Microsystems, Inc."]
"WinampAgent" = "C:\Archivos de programa\Winamp\winampa.exe" [null data]
"TkBellExe" = ""C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"MessengerPlus3" = ""C:\Archivos de programa\MessengerPlus! 3\MsgPlus.exe"" ["Patchou"]
"dmgap.exe" = "C:\WINDOWS\System32\dmgap.exe" [null data]
"yaemu.exe" = "C:\WINDOWS\System32\yaemu.exe" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce\ {++}
"isDeleteMe" = ""C:\WINDOWS\System32\cmd.exe" /c "C:\DOCUME~1\Mario\CONFIG~1\Temp\isDel.bat"" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Extensión de paneo de pantalla del Panel de control"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "Extensión de icono de HyperTerminal"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{ED65AB21-B24F-11d3-BA80-00C0CA16AA37}" = "Mobile"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\Siemens Data Suite\DES\DESShellExt.dll" ["Siemens AG"]
"{ED65AB22-B24F-11d3-BA80-00C0CA16AA37}" = "Mobile ContextMenuHandler"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\Siemens Data Suite\DES\DESShellExt.dll" ["Siemens AG"]
"{ED65AB23-B24F-11d3-BA80-00C0CA16AA37}" = "Mobile PropertySheetHandler"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\Siemens Data Suite\DES\DESShellExt.dll" ["Siemens AG"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{FA010552-4A27-4cb1-A1BB-3E2D697F1639}" = "SpySubtract Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\interMute\SpySubtract\sshook.dll" ["InterMute, Inc."]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\ARCHIV~1\MICROS~2\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\ARCHIV~1\MICROS~2\OFFICE11\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\Microsoft Office\OFFICE11\msohev.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{FA010552-4A27-4cb1-A1BB-3E2D697F1639}" = "SpySubtract Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\interMute\SpySubtract\sshook.dll" ["InterMute, Inc."]
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\ewido\security suite\shellhook.dll" [file not found]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\
INFECTION WARNING! "System" = "csvyt.exe" [null data]

HKLM\Software\Classes\PROTOCOLS\Filter\
INFECTION WARNING! text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\Archivos comunes\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]


Group Policies [Description] {enabled Group Policy setting}:
------------------------------------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
HIJACK WARNING! "NoBandCustomize"=dword:00000001
[disables toolbar status changes in Internet Explorer|View|Toolbars]
{User Configuration|Administrative Templates|Windows Components|
Internet Explorer|Toolbars|Disable customizing browser toolbars}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Mario\Datos de programa\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Startup items in "Mario" & "All Users" startup folders:
-------------------------------------------------------

C:\Documents and Settings\All Users\Menú Inicio\Programas\Inicio
"SpySubtract" -> shortcut to: "C:\Program Files\InterMute\SpySubtract\SpySub.exe -autostart" ["InterMute, Inc."]


Enabled Scheduled Tasks:
------------------------

"XoftSpy" -> launches: "C:\Archivos de programa\XoftSpy\XoftSpy.exe -t" ["ParetoLogic Inc."]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 13
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "MSN" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\MSN Apps\MSN Toolbar\01.02.4000.1001\es\msntb.dll" [MS]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}" = "0"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\MSN Apps\MSN Toolbar\01.02.4000.1001\es\msntb.dll" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Consola de Sun Java"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll" ["Sun Microsystems, Inc."]

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Referencia"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Messenger"
"Exec" = "C:\Archivos de programa\Messenger\MSMSGS.EXE" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

ewido security suite control, ewido security suite control, "C:\Archivos de programa\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
Machine Debug Manager, MDM, ""C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
W2k PCtel speaker phone, Pctspk, "C:\WINDOWS\system32\pctspk.exe" ["PCtel, Inc."]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 113 seconds, including 13 seconds for message boxes)




HIJACK THISLOG

Logfile of HijackThis v1.99.1
Scan saved at 07:48:49 p.m., on 28/09/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccProxy.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Norton Internet Security\ISSVC.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
C:\Archivos de programa\Winamp\winampa.exe
C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe
C:\Archivos de programa\MessengerPlus! 3\MsgPlus.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe
C:\Program Files\Washer\washer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Archivos de programa\ewido\security suite\ewidoctrl.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7Debug\mdm.exe
C:\Archivos de programa\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Archivos de programa\Archivos comunes\Symantec Shared\AdBlocking\NSMdtr.exe
C:\ARCHIV~1\NORTON~2\NORTON~1\navw32.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Program Files\hijack\HijackThis.exe
C:\WINDOWS\System32\dwwin.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Archivos de programa\Archivos comunes\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Archivos de programa\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Archivos de programa\MSN Apps\MSN Toolbar\01.02.4000.1001\es\msntb.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Archivos de programa\Archivos comunes\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Archivos de programa\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Archivos de programa\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Archivos de programa\Winamp\winampa.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Archivos de programa\Archivos comunes\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Archivos de programa\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Archivos de programa\Archivos comunes\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Archivos de programa\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Archivos de programa\Archivos comunes\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [hgqhp.exe] C:\WINDOWS\System32\hgqhp.exe
O4 - HKCU\..\Run: [Washer] C:\Program Files\Washer\washer.exe /0
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\MSMSGS.EXE
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by22fd.bay22....es/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{44F6CEEE-F495-44F4-83D4-3C541B0A7FA8}: NameServer = 85.255.113.146,85.255.112.23
O17 - HKLM\System\CCS\Services\Tcpip\..\{CE2B2BC7-9A6C-445D-9958-8DCB133C5625}: NameServer = 85.255.113.146,85.255.112.23
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Archivos de programa\ewido\security suite\ewidoctrl.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Archivos de programa\Norton Internet Security\ISSVC.exe
O23 - Service: Servicio Auto-Protect de Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Archivos de programa\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: npkcsvc - INCA Internet Co., Ltd. - C:\WINDOWS\System32\npkcsvc.exe
O23 - Service: W2k PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Archivos de programa\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\ARCHIV~1\ARCHIV~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\CCPD-LC\symlcsvc.exe
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