[jeshua]

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Hello: I have a Windows ME--I installed Verizon DSL w/MSN Premium 2 days ago--Before that, I did a Recovery of my computer. I had no problems with startup before the install of DSL. At startup, it now takes at least 5-10 minutes before you can do anything. It is very, very slow. I looked at the Startup Programs List and there are 32! Could this be my problem? I am not computer literate, so if someone could please help me? I paid HP $60 for 30 min. of help with no resolution. If someone could please tell me which of the Programs I need to check or uncheck, I would so very much appreciate your help--I am stressed out for trying to resolve this problem. Computer also freezes--can't Cont./Alt/Delete to shut down sometimes, have to press button on CPU. LIST OF PROGRAMS:
Money Agent - MSNMsgr - Scan Registry - Task Monitor - PCHealth - System Tray - Load Power Profile - Hidserv - CPQEASYACC - EACLEAN - CPQInet - Digital Dashboaard - Service Connection - Country Selection - PCTVOICE - RealTRAY - MotiveMonitor - Motive SmartBridge - AVerizonApp - Load QM - VSO Check Task - Virus Scan Online - MCAgent Exe - MCUpdate Exe - Load Power Profile - Scheduling Agent - StateMgr - MSNIA - MCVsRte - KB891711 - CalReminder Shortcut - Compaq Knowledge Center
If you have any other advise you feel I may need, I would be eternally grateful!
Thank you, Jeshua

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Hello Jeshua,

U cud actually uncheck these from the list, i dont think u need them to on the startup list.
Money Agent - MSNMsgr - Service Connection - Hidserv - CPQEASYACC - EACLEAN - CPQInet - Digital Dashboaard - Service Connection - Country Selection - PCTVOICE - RealTRAY - MotiveMonitor - Motive SmartBridge - AVerizonApp -MSNIA - MCVsRte - KB891711 - Compaq Knowledge Center

Also how much RAM do u have? you might think of adding more. Other things wud be to ensure its not a heat problem and also what about HD space? Are u sure this isnt due to spyware?

As general troubleshooting for the slowdown, i would suggest you run a disk cleanup run scan disk and defragment. A system loaded with crap and a badly fragmented drive can slow down things.
http://www.microsoft...ted/speed.mspx/
Gud luck!

[dagger]

Hello Jeshua,

U cud actually uncheck these from the list, i dont think u need them to on the startup list.
Money Agent - MSNMsgr - Service Connection - Hidserv - CPQEASYACC - EACLEAN - CPQInet - Digital Dashboaard - Service Connection - Country Selection - PCTVOICE - RealTRAY - MotiveMonitor - Motive SmartBridge - AVerizonApp -MSNIA - MCVsRte - KB891711 - Compaq Knowledge Center

Also how much RAM do u have? you might think of adding more. Other things wud be to ensure its not a heat problem and also what about HD space? Are u sure this isnt due to spyware?

As general troubleshooting for the slowdown, i would suggest you run a disk cleanup run scan disk and defragment. A system loaded with crap and a badly fragmented drive can slow down things.
http://www.microsoft...ted/speed.mspx/
Gud luck!

[jeshua]

Thank you so very much! It was a long message I know, but thanks for responding. I will do what you suggested.

jeshua