[Becky Nichols]

Thank you in advance for your help. I've been impressed with this site and hope you can help me too. Slow start up, pop up notepad, outlook express & earthlink at start. Thank You.



Logfile of HijackThis v1.99.1
Scan saved at 7:31:26 AM, on 9/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\NMAIN.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
C:\Documents and Settings\Becky\My Documents\My Downloads\Geeks to Go 92905\Hijackthis modules.exe
C:\Documents and Settings\Becky\My Documents\My Downloads\Geeks to Go 92905\modules Hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.symantec.com/techsupp
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\MYDOWN~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Owckampg] C:\Program Files\Gxbwgg\Ohfnagr.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [System service70] C:\WINDOWS\\\etb\\pokapoka70.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Startup: Email.lnk = C:\Program Files\Outlook Express\msimn.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyPoker.net\partypokernet.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec....trl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec....trl/tgctlsr.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c10.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1124547866467
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec....rl/SymAData.cab
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

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Hi Becky and Welcome to GeekstoGo!


Please download LQfix.exe and save it to your desktop.

• Double-Click LQfix.exe and click Next > Next > Install.
• Leave the default settings, if you change them, the fix will Fail!
• Now make sure the "Launch LQfix" box is checked.
• Click the Finish button, after clicking the Finish button the fix will start.
• Follow the on-screen prompts.
• Your system will now reboot afterwards.
• Please be patient after the reboot, there is a script running in the background that needs to complete.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post with a fresh HijackThis log.

[Wizard]

Hi Becky and Welcome to GeekstoGo!


Please download LQfix.exe and save it to your desktop.

• Double-Click LQfix.exe and click Next > Next > Install.
• Leave the default settings, if you change them, the fix will Fail!
• Now make sure the "Launch LQfix" box is checked.
• Click the Finish button, after clicking the Finish button the fix will start.
• Follow the on-screen prompts.
• Your system will now reboot afterwards.
• Please be patient after the reboot, there is a script running in the background that needs to complete.

Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post with a fresh HijackThis log.

[Becky Nichols]

LQfix.exe gave this message: LQfirst.bfu and or LQsecond.bfu NOT PRESENT! Please post to forum.

I tried to install Kaspersky after that and that said "Failed to load online scanner activeXcontrol".

[Wizard]

Lets so this,locate the LQFix folder and make me a list of everything inside it!

Once you have that,delete that version!

We will go to a different one!

Once the old version is removed,download this one
http://users.telenet...tools/LQfix.zip

Unzip and Extract all Files!

Restart in Safe Mode and run the fix from Safe Mode!

If you tried using any other browser other than Internet Explorer with Kaspersky it wont run!

If you did use IE,then you have to allow the install of the ActiveX components which will be a yellowish bar near the top of IE!

See if that doesnt sort this out!

[Becky Nichols]

Crete, after downloading the new version I had two icons - one for oxpspl.exe & one for the LQfix.zip.... what do you mean by "unzip and extract all files" here at this point.... i restarted in safe mode and opened up LQfix.zip which is the same register as before that you asked me to post (below).

Help still... thanks

[Wizard]

OK,I think I have managed to confuse the both of us!

Lets do this!

Delete any version of LQFix you have!

Download this version
http://users.telenet...tools/LQfix.zip

Right Click the Zip Folder and Select "Extract All"

This will extract all the files within the Zip Folder!

Go into Safe Mode and Open the LQFix folder(Not LQFix.zip)

Inside the LQFix folder,you will see LQFix.bat-> Double Click to execute and allow it to run!

When the dos screen appears and the program has run,you will see "Press any Key to Continue"

Press enter and the dos window will close and the program will be done!

Restart Normal and Post a fresh HijackThis log!

[Becky Nichols]

That link is not good, would not open! Says page could not be found.

http://users.telenet...tools/LQfix.zip

[Wizard]

Lets try this once more
http://users.pandora...tools/LQfix.exe

If you get a prompt from your Antivirus,please allow this to run!

Edited by Cretemonster, 06 October 2005 - 02:51 PM.

[Becky Nichols]

If i was to follow the directions preceding this last message than there was no Zip file.

I give....

[Wizard]

Have you tried running this version yet?

Lets try this once more
http://users.pandora...tools/LQfix.exe

If you get a prompt from your Antivirus,please allow this to run!

[miekiemoes]

Sorry to pop in here Cretemonster,

Becky, Or you are using a proxy, or you are blocking incoming connections with your firewall, or your norton is deleting the scripts, or you don't download it, but click open from the link itself.

Let's try something else instead. DELETE the LQfix.exe from your desktop!

* Download LQfix.zip
Unzip it and save it to your desktop, don't use it yet!!
Read here how to unzip/extract properly:
http://metallica.gee...xplanation.html
If you did this properly, you'll get a new folder on your desktop with the name LQfix.

REBOOT in safe mode!!! Important!!
°To get into the Safe mode as the computer is booting press and hold your "F8 Key". Use your arrow keys to move to "Safe Mode" and press your Enter key.

In safe mode, open the LQfixfolder, present on your desktop and you'll see LQfix.bat in it.
Doubleclick LQfix.bat

Reboot back to normal mode and post a new hijackthislog.
If there is something that didn't work, please tell me.

[Wizard]

Thanks Mie,your an angel!

Becky,this is the lady to listen to,she knows more about these infections than anyone around!

[miekiemoes]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.